Intensive Care Coordinator - Bachelor's

Wayside • Framingham, MA

4d

About The Position

Wayside Youth & Family Support Network is hiring a Bachelor's-level Intensive Care Coordinator for a community-based role serving the Framingham/Waltham area. The position provides care planning and coordination for eligible youth under age 21 using the Wraparound model, consistent with the System of Care philosophy. The role involves facilitating Care Planning Team meetings, coordinating services and supports, helping caregivers develop advocacy skills, and working with the team to maintain continuity in treatment, services, and communication. The coordinator also attends other meetings at the request of the youth and parent or guardian, and helps families navigate schools, courts, state agencies, and community resources.

The organization describes its culture as supportive and team-focused, with an emphasis on healthy work dynamics. Training is provided in Motivational Interviewing, Courageous Conversations, the Attachment, Regulation and Competency (ARC) model, and trauma-informed practice. The salary range is $22.00–$28.00 per hour, with a sign-on bonus paid in two installments: half after six months of employment and half after one year, prorated for part-time employment.

Requirements

• Bachelor’s degree in Social Work, Psychology, or a related field.
• At least one year of direct experience working with children, young adults, and/or families.
• Valid driver’s license and access to a reliable vehicle; driving in the community is required.
• Strong communication skills, both written and verbal.
• Ability to assess and manage risk.
• Flexibility, creative thinking, and ability to adapt.
• Ability to connect with people.

Responsibilities

• Provide care planning and coordinate services for eligible youth under age 21 using the Wraparound model, consistent with the System of Care philosophy.
• Facilitate Care Planning Team meetings and coordinate multiple services and supports.
• Help caregivers develop effective advocacy skills.
• Collaborate with team members to ensure continuity in treatment, services, and messages delivered.
• Attend meetings outside of Care Plan Meetings at the request of the parent or guardian and youth.
• Help youth, young adults, and families navigate schools, courts, state agencies (DCF, DMH, DDS), and community resources.

Benefits

• Sign-on bonus, with half paid after six months of employment and half after one year of employment; prorated for part-time employment.
• Training in Motivational Interviewing, Courageous Conversations, the Attachment, Regulation and Competency (ARC) model, and trauma-informed practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level