Senior Infrastructure Specialist

Iberdrola•Vestal, NY

5d•$96,400 - $120,500•Onsite

About The Position

The Senior Infrastructure Specialist defines, maintains, and supports Operational Smart Grids (OSG) infrastructure operational policies, standards, best practices, procedures, tools, and projects to support efficient, resilient, and secure operations of OSG-supported applications and facilities. The role works directly with technical teams and external vendors to provide operational support for a diverse range of enterprise services, monitors operational performance for improvement opportunities, and aligns operational requirements with applicable corporate requirements, security frameworks, and regulatory compliance. The position requires a self-starter who can complete work without supervision. It provides technical leadership for infrastructure implementation and product evaluation, supports critical SCADA security controls, and maintains regulatory compliance under NERC/CIP guidelines. The role also includes 24x7 on-call support and mentoring team members.

Requirements

Meet at least one education and experience combination: an associate technical-related degree with 12 or more years of technical experience; a bachelor's technical-related degree with 8 or more years of technical experience; or a master's technical-related degree with 5 or more years of technical experience.
A BS/BA degree in business, computer science, or another technical discipline is listed as an education requirement; a MA/MS degree is preferred. Additional relevant experience and/or related technical certifications may be considered in lieu of the degree requirement, in accordance with the FLSA Computer Professionals Exemption.
At least seven years of experience working with infrastructure solutions in an enterprise environment.
Experience in networking and networking protocols, including VXLAN, vPC, and spanning tree.
Experience with dynamic routing protocols, including BGP, OSPF, and EIGRP.
Familiarity with firewall technology, security tools, and scripting.
Virtual switching experience with Cisco Nexus Technology is required.
Professional experience in more than one of the following areas: data center operations; disaster recovery/business continuity planning and execution; security and compliance management; fundamental or advanced understanding of UNIX, Linux, or Microsoft operating systems; VMware; or Citrix.
Ability to work collaboratively and diplomatically with customers, coworkers, professional colleagues, managers, and staff.
Ability to work effectively on a team and independently with limited supervision.
Excellent problem-solving skills and a strong customer-service orientation.
Outstanding oral and written communication skills.
Accept responsibility for personal safety and health and the safety and health of fellow employees.

Nice To Haves

MA/MS degree.
Experience with SDN and load balancing; associated certifications are preferred.
Experience with SD-WAN and other tunneling or encryption transport technologies.
Network security automation and DevOps experience.

Responsibilities

Respond promptly to assigned incidents, tasks, and requests in accordance with Service Level Agreements.
Work with internal clients, suppliers, contractors, project teams, and technical staff to identify, design, and support technical solutions.
Design, plan, and implement environmental changes for improvements and projects.
Maintain infrastructure technologies in accordance with the change management process.
Lead technical implementation plans for infrastructure technologies.
Lead evaluation, selection, and testing of hardware and software products.
Maintain regulatory compliance under NERC/CIP guidelines.
Maintain high-quality security controls for critical SCADA systems.
Perform or coordinate special assignments from OSG Infrastructure Management.
Provide 24x7 on-call support.
Provide professional and technical mentoring to team members.
Perform other related job duties as assigned by the supervisor.