Infrastructure Specialist

Kuraray America•Houston, TX

18h•Onsite

About The Position

The Infrastructure Specialist supports the day-to-day operation, maintenance, security, and performance of the organization's IT infrastructure across corporate, manufacturing, and remote locations. This role supports network, server, virtualization, storage, backup, and core infrastructure services; monitors system performance; troubleshoots technical issues; maintains documentation; and assists with infrastructure upgrades and improvement initiatives. Working collaboratively with IT, cybersecurity, OT, business teams, and service providers, the Infrastructure Specialist helps maintain reliable and secure technology services. More complex design decisions and high-impact issues are escalated to senior infrastructure resources or leadership.

Requirements

Associate's degree in Computer Science, Information Technology, Network Administration, or a related field, or equivalent relevant experience.
Minimum of two years of hands-on network administration or IT infrastructure support experience; experience in a manufacturing or multi-site environment is preferred.
Working knowledge of TCP/IP, LAN/WAN, VLANs, routing, DNS, DHCP, VPNs, wireless networking, firewalls, and network access controls.
Familiarity with Windows Server, Active Directory, Group Policy, virtualization, storage, backup, and other core infrastructure technologies.
Experience monitoring and troubleshooting network and infrastructure issues using standard diagnostic and monitoring tools.
Strong analytical, troubleshooting, communication, and documentation skills, with the ability to work collaboratively across IT, cybersecurity, OT, business, and vendor teams.
Ability to prioritize incidents, maintenance activities, and assigned projects to support business operations.
Excellent written and verbal communication skills.
Valid driver's license required.
Applicants must be authorized to work for ANY employer in the U.S.

Nice To Haves

Experience in a manufacturing or multi-site environment is preferred.

Responsibilities

Configure, administer, and maintain network and infrastructure technologies, including switches, routers, firewalls, wireless, servers, virtualization, storage, backup, and related systems across multiple locations.
Support LAN, WAN, SD-WAN, Internet and VPN connectivity, including VLANs, IP addressing, routing, DNS, DHCP, wireless connectivity, and network authentication.
Administer and support core infrastructure services, including Windows Server, Active Directory, Group Policy, virtual environments, storage, and backup platforms.
Support network and infrastructure security through segmentation, access controls, firewall policies, secure remote connectivity, patching, firmware updates, and vulnerability remediation in coordination with cybersecurity.
Perform routine infrastructure maintenance and upgrades using established change-management procedures and assist with hardware and technology lifecycle activities.
Support infrastructure redundancy, backups, recovery, failover testing, and disaster recovery activities to maintain business continuity.
Monitor network, server, virtualization, storage, and backup environments for availability, performance, utilization, and capacity.
Troubleshoot network, server, wireless, authentication, storage, backup, and connectivity issues using appropriate diagnostic tools, resolving issues within the scope of the role and escalating more complex problems as needed.
Analyze recurring issues and performance trends to identify opportunities to improve infrastructure reliability and capacity.
Support infrastructure improvements related to site expansions, equipment refreshes, connectivity, server resources, storage, backup capacity, and changing business requirements.
Stay current on network and infrastructure technologies, product lifecycles, and vendor recommendations and assist in evaluating solutions that improve reliability, security, and operational effectiveness.
Use scripting or automation tools, where appropriate, to improve routine administration, reporting, and configuration activities.
Maintain network diagrams, infrastructure inventories, configurations, technical standards, operating procedures, recovery documentation, and change records.
Work collaboratively with infrastructure, cybersecurity, service desk, application, plant, OT, business teams, vendors, and service providers to support infrastructure operations, coordinate changes, and minimize business disruption.

Benefits

Competitive salaries
Incentive opportunities
Excellent work environment
Competitive compensation package that includes base pay and an annual incentive.
Robust healthcare package that includes wellness reimbursements
Three weeks of paid time off
Ten company holidays
Paid parental leave
Education reimbursement
Matching 401k plan