Infrastructure Specialist

Iberdrola•Orange, CT

3d•$87,600 - $109,500•Onsite

About The Position

The Infrastructure Specialist provides maintenance and support for Operational Smart Grids (OSG) network infrastructure, operational policies, standards, best practices, procedures, tools, and projects. The role works with technical teams, project managers and owners, and external vendors to support a diverse set of operational enterprise services. It is based in an office in Orange, Connecticut, five days per week, and includes 24x7 on-call support with potential visits to substations when necessary.

Requirements

A BS/BA degree in Business, Computer Science, or another technical discipline; additional relevant experience and/or related technical certifications may be considered in lieu of the degree.
At least five years of experience working with infrastructure solutions in an enterprise environment.
Professional experience in more than one of the following areas: data center operations; disaster recovery/business continuity planning and execution; security and compliance management; fundamental understanding of UNIX, Linux, or Microsoft operating systems; VMware; or Citrix.
Experience with networking and networking protocols, including vxLAN, vPC, and Spanning Tree.
Experience with dynamic routing protocols, including BGP, OSPF, or EIGRP.
Experience with firewalls, including Check Point, Cisco ASA, or Palo Alto, and with security tools.
Experience with DNS and load balancing.
Ability to collaborate effectively and diplomatically with customers, coworkers, professional colleagues, managers, and staff.
Ability to work effectively both in a team and independently with limited supervision.
Excellent problem-solving skills and a customer-service orientation.
Outstanding oral and written communication skills.

Nice To Haves

Certifications associated with DNS and load balancing.
Experience deploying firewalls and VPNs.
Understanding of multiple security technologies, including network security, NAC, microsegmentation, and network security architecture.
Experience deploying Network Access Control in a large enterprise.
Experience with authentication systems such as RADIUS, TACACS+, SSO, and LDAP.
Experience with SD-WAN and other tunneling or encryption transport technologies.
Network Security Automation and DevOps experience.
Routing and switching experience, including BGP, OSPF, VPC, traffic engineering, and multicast.

Responsibilities

Respond promptly to assigned incidents, tasks, and requests to meet Service Level Agreements.
Work with internal clients, suppliers and contractors, project teams, and technical staff to identify, design, and support technical solutions.
Design, plan, and implement environmental changes for improvements or projects as needed.
Maintain and support network equipment in OSG.
Develop technical implementation plans supporting infrastructure technologies.
Evaluate, select, and test hardware and software products.
Maintain regulatory compliance under NERC/CIP guidelines.
Maintain high-quality security controls surrounding critical SCADA systems.
Perform or coordinate special assignments from OSG Infrastructure Management.
Provide 24x7 on-call support, including potential visits to substations when necessary.
Perform other related job duties as assigned by the supervisor.
Accept responsibility for personal safety and health and the safety and health of fellow employees.