Infrastructure Specialist

Iberdrola•Orange, CT

1d•Onsite

About The Position

The Infrastructure Specialist provides maintenance and support for Operational Smart Grids (OSG) network infrastructure, operational policies, standards, best practices, procedures, tools, and projects. The role works with technical teams, project managers and owners, and external vendors to provide operational and project support for a diverse set of operational enterprise services. The position is based in Orange, Connecticut, and is scheduled to work in the office five days per week. The specialist supports network infrastructure and critical SCADA systems, maintains regulatory compliance under NERC/CIP guidelines, and may design, plan, and implement environmental changes for improvements or projects. The role also provides 24x7 on-call support, including possible visits to substations when necessary. Employees may be assigned system-emergency or NERC Reliability Standards compliance responsibilities, which can involve work outside regular schedules and additional access protections, training, audits, and evidence retention.

Requirements

Bachelor of Science or Bachelor of Arts degree in Business, Computer Science, or another technical discipline; additional relevant experience and/or related technical certifications may be considered in lieu of the degree.
At least five years of experience working with infrastructure solutions in an enterprise environment.
Networking and networking protocols, including vxLAN, vPC, and Spanning Tree.
Dynamic routing protocols, including BGP, OSPF, and EIGRP.
Firewalls, including Check Point, Cisco ASA, and Palo Alto.
Experience with security tools.
Ability to work professionally in more than one of these areas: data center operations; disaster recovery/business continuity planning and execution; security and compliance management; fundamental understanding of UNIX, Linux, and Microsoft operating systems; VMware; or Citrix.
Ability to collaborate and work diplomatically and successfully with customers, coworkers, professional colleagues, managers, and staff.
Ability to work effectively both in a team and independently with limited supervision.
Excellent problem-solving skills and a commitment to first-class customer service.
Outstanding oral and written communication skills.
Ability to meet applicable immigration requirements to legally work in the country of the vacancy, if not a citizen of that country.

Nice To Haves

Experience with DNS and load balancing; related certifications are preferred.
Experience deploying firewalls and VPNs.
Understanding of multiple security technologies, including network security, NAC, microsegmentation, and network security architecture.
Experience deploying Network Access Control in a large enterprise.
Experience with authentication systems such as RADIUS, TACACS+, SSO, and LDAP.
Experience with SD-WAN and other tunneling/encryption transport technologies.
Network security automation and DevOps experience.
Routing and switching experience, including BGP, OSPF, VPC, traffic engineering, and multicast.

Responsibilities

Respond promptly to assigned incidents, tasks, and requests to meet Service Level Agreements.
Work with internal clients, suppliers and contractors, project teams, and technical staff to identify, design, and support technical solutions.
Design, plan, and implement environmental changes for improvements or projects as needed.
Maintain and support OSG network equipment.
Develop technical implementation plans supporting infrastructure technologies.
Evaluate, select, and test hardware and software products.
Maintain regulatory compliance under NERC/CIP guidelines.
Maintain high-quality security controls around critical SCADA systems.
Perform or coordinate special assignments from OSG Infrastructure Management.
Provide 24x7 on-call support, including potential visits to substations when necessary.
Perform other related job duties as assigned by a supervisor.
Accept responsibility for personal safety and health and for the safety and health of fellow employees.