Senior Infrastructure Specialist

Iberdrola•Vestal, NY

8d•$96,400 - $120,500•Onsite

About The Position

The Senior Infrastructure Specialist defines, maintains, and supports Operational Smart Grids (OSG) infrastructure policies, standards, best practices, procedures, tools, and projects to enable efficient, resilient, and secure operation of OSG-supported applications and facilities. The role works directly with technical teams and external vendors to support a diverse set of operational enterprise services, monitors performance for improvement opportunities, and aligns operational requirements with corporate requirements, security frameworks, and applicable regulatory compliance. The position calls for a self-starter who can complete work without supervision. It provides infrastructure support and technical leadership, helps maintain security and regulatory compliance for critical SCADA systems, and includes 24x7 on-call support and technical mentoring. The role is based in an office five days per week in Binghamton or Rochester, New York.

Requirements

At least seven years of experience working with infrastructure solutions in an enterprise environment.
At least four years of extensive experience with packet-capturing software.
Experience with networking and networking protocols.
Experience with dynamic routing protocols, including BGP and OSPF, on firewall hardware.
Familiarity with firewall technology such as Check Point, Cisco ASA, or Palo Alto.
Experience with security tools and scripting.
Professional experience in more than one of these areas: data center operations; disaster recovery/business continuity planning and execution; or security and compliance management.
Ability to work collaboratively and diplomatically with customers, coworkers, professional colleagues, managers, and staff.
Ability to work effectively both as part of a team and independently with limited supervision.
Excellent problem-solving skills and a commitment to first-class customer service.
Outstanding oral and written communication skills.
Ability to accept responsibility for personal and fellow employees' safety and health.
Bachelor's degree in Business, Computer Science, or another technical discipline, or additional relevant experience and/or related technical certifications in lieu of the degree.

Nice To Haves

Knowledge of SD-WAN and other tunneling or encryption transport technologies.
Network security automation and DevOps experience.
Experience with SDN and load balancing; related certifications are preferred.
Virtual switching experience with Cisco Nexus technology.
Familiarity with UNIX, Linux, Microsoft operating systems, VMware, or Citrix.

Responsibilities

Respond promptly to assigned incidents, tasks, and requests to meet Service Level Agreements.
Work with internal clients, suppliers, contractors, project teams, and technical staff to identify, design, and support technical solutions.
Design, plan, and implement environmental changes for improvements or projects.
Maintain infrastructure technologies in accordance with the change management process.
Lead technical implementation plans for infrastructure technologies.
Lead the evaluation, selection, and testing of hardware and software products.
Maintain regulatory compliance under NERC/CIP guidelines.
Maintain high-quality security controls for critical SCADA systems.
Perform or coordinate special assignments from OSG Infrastructure Management.
Provide 24x7 on-call support.
Provide professional and technical mentoring to team members.