Senior HR Director | Multi-Unit Restaurant Experience

Urth Payroll Services, Inc.•Monterey Park, CA

14d•$130,000 - $150,000•Onsite

About The Position

Urth Caffé is seeking an experienced, hands-on Senior Human Resources Director to provide strategic leadership and direct support across Human Resources, Compliance, Employee Relations, and Workplace Safety. Reporting to executive leadership, the role serves as a trusted advisor and business partner while supporting the HR team and operational leaders in café operations, culinary production, distribution and driving, and corporate departments. Spanish bilingual proficiency is highly preferred to support the company’s diverse, multilingual workforce. The director develops and executes people strategies that support organizational growth, employee engagement, legal compliance, risk management, workplace safety, talent acquisition, leadership development, and operational excellence. The role oversees HR programs across multiple locations in California and Nevada and partners closely with leadership to foster a positive, compliant, high-performing workplace. The position is in-person and in-office in the Arts District of downtown Los Angeles. Active weekend availability and on-call readiness are required for emergency and time-sensitive operational needs.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least 10 years of progressive Human Resources experience, including at least 5 years in senior HR leadership.
Strong knowledge of California employment law, HR best practices, compliance, and workplace investigations.
Experience in hospitality, restaurants, food and beverage, retail, manufacturing, distribution, or multi-unit operations.
Experience supporting multi-location operations and diverse employee populations.
Experience supporting organizations with 500 or more employees.
Ability to balance strategic leadership with hands-on execution.
Excellent leadership, communication, relationship-building, and problem-solving skills.
Experience with ADP Workforce Now and other HCM platforms, including payroll, benefits administration, workforce management, reporting, and employee lifecycle management.
Experience leading workplace safety, workers’ compensation, OSHA/Cal-OSHA compliance, and risk management programs.
Active availability to work weekends and maintain on-call readiness for emergency and time-sensitive operational needs.

Nice To Haves

PHR/SPHR or SHRM-CP/SCP certification.
Bilingual Spanish proficiency.

Responsibilities

Provide strategic HR leadership and guidance to executives, managers, and department leaders.
Lead and support core HR functions, including talent acquisition, employee relations, performance management, compensation, benefits, training, and compliance.
Oversee multi-location HR operations and ensure consistent application of company policies, procedures, and best practices.
Monitor, interpret, and implement emerging federal, state, and local employment laws, including California, Los Angeles City, and Nevada regulations.
Lead workplace investigations, employee relations matters, corrective actions, and conflict resolution initiatives.
Develop, implement, and monitor workplace safety, injury prevention, workers’ compensation, return-to-work, and risk management programs.
Oversee workers’ compensation strategy and Cal/OSHA compliance across production facilities and retail storefronts to minimize claims and EMR rates.
Partner with Operations, Payroll, Finance, Training, and other departments to support workforce planning and business objectives.
Develop and maintain HR policies, employee handbooks, safety programs, training initiatives, and compliance procedures.
Use HR metrics, reporting, and workforce analytics to inform business decisions and drive continuous improvement.
Lead, mentor, and develop the HR team while fostering a collaborative, service-oriented culture.