Sr. HR Generalist

Dingoblu Financial Inc•Charlotte, NC

1d•Onsite

About The Position

DingoBlu is seeking an experienced Senior HR Generalist to help scale the people function supporting a team of 30–40 full-time employees and growing. This hands-on, high-visibility individual-contributor role builds strong HR administrative and operational foundations in a fast-paced, regulated environment. The position owns the full employee lifecycle, from recruiting and onboarding through performance management, employee relations, and offboarding, while ensuring policies and practices keep pace with the needs of a growing neobank. The successful candidate will handle sensitive employee matters with sound judgment and discretion, manage a high volume of administrative work, and serve as a trusted point of contact for employees and leaders. Prior HR experience at a bank or credit union is strongly preferred. Responsibilities include managing full-cycle recruiting; owning onboarding and offboarding; administering policies, procedures, and compliance; supporting employee relations and performance management; and handling HR administration and people operations. The role also administers benefits, supports payroll data accuracy, maintains HRIS integrity and reporting, coordinates leave administration, assists with compensation processes, and supports employee engagement and culture-building activities. This is a full-time, on-site position at DingoBlu’s headquarters in Charlotte, North Carolina. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM, with occasional additional hours during peak hiring periods, open enrollment, or year-end HR processes. The role reports to the Head of HR / VP of People.

Requirements

At least 5 years of progressive HR generalist experience, including recruiting, onboarding and offboarding, employee relations, and policy administration.
Solid working knowledge of federal and North Carolina employment law, including FLSA, FMLA, ADA, EEO, and at-will employment.
Demonstrated experience managing full-cycle recruiting and onboarding for a growing organization.
Experience coaching managers on performance reviews, disciplinary actions, and difficult employee conversations.
Ability to handle confidential and sensitive information with sound judgment and discretion.
Strong organizational skills and ability to manage a high volume of administrative tasks and competing priorities.
Proficiency with HRIS/HCM platforms such as Gusto, Rippling, BambooHR, ADP, or Paylocity, or similar platforms, and general office software.
Excellent interpersonal and communication skills, with the ability to build trust across all levels of the organization.
Comfort operating as a hands-on generalist in a lean, fast-moving startup without a large HR team for support.

Nice To Haves

Experience supporting HR at a bank, credit union, or other regulated financial services company.
PHR, SHRM-CP, or equivalent HR certification.
Experience supporting a company through rapid headcount growth, such as scaling from approximately 20 to 50 or more employees.
Familiarity with banking or fintech regulatory training requirements, such as BSA/AML, fair lending, and code of conduct.
Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent experience will be considered.

Responsibilities

Manage full-cycle recruiting, including job postings, sourcing, screening, interview coordination, and offer preparation.
Partner with hiring managers to define role requirements and develop effective, compliant job descriptions.
Maintain the applicant tracking system and candidate pipelines and provide a positive, timely candidate experience.
Support employer branding and outreach to attract candidates with banking, fintech, or financial services experience.
Own end-to-end new hire onboarding, including offer letters, background checks, I-9/E-Verify, benefits enrollment, and orientation.
Ensure new employees complete required compliance and regulatory training on schedule.
Manage offboarding, including exit interviews, final pay coordination, benefits termination, and knowledge transfer.
Improve onboarding and offboarding workflows as the organization grows.
Administer and maintain the employee handbook, HR policies, and standard operating procedures in line with applicable employment law.
Ensure HR practices align with financial services regulatory expectations and internal audit requirements.
Maintain accurate, audit-ready employee files and HR records.
Monitor and communicate employment law changes and update policies and training as needed.
Serve as a day-to-day point of contact for employees’ HR questions, concerns, and workplace issues.
Coordinate performance reviews, including goal setting, mid-year check-ins, and annual evaluations.
Coach managers on feedback, performance improvement plans, and disciplinary conversations.
Investigate and help resolve employee relations issues and complaints, escalating appropriately and documenting thoroughly.
Administer disciplinary actions with management, ensuring consistency, fairness, and legal compliance.
Guide employees and managers on conflict resolution, communication, and workplace expectations.
Administer benefits enrollment, changes, and open enrollment in partnership with the benefits broker or carrier.
Support payroll administration by maintaining accurate and timely employee data for hires, changes, and terminations.
Maintain and improve HRIS data integrity and generate leadership reports and metrics, including headcount, turnover, and time-to-fill.
Coordinate leave administration, including FMLA, ADA accommodations, and state-specific leave requirements.
Assist with compensation administration, including offer benchmarking and annual compensation review cycles.
Help plan and execute employee engagement initiatives, recognition programs, and culture-building events.