Sr. HR Generalist

Gordon Food Service • Concord, NC

6d • Onsite

About The Position

The Sr. HR Generalist provides expert-level recruiting and selection, training and development, employee relations, and cultural-development advice and consultation to departmental leaders. The role serves as a strategic partner, using workforce data and HR metrics to identify trends and recommend initiatives that support business objectives. It also ensures that practices established by Home Office Human Resources are implemented and followed. This position is located at 6200 Gordon Food Service Dr, Concord, NC 28027, and requires onsite work five days a week.

The role analyzes HR metrics, including turnover, retention, hiring, and AAP data, and partners with sales and operational leaders to align HR initiatives with business needs. It educates and coaches leaders and employees on performance management, employee relations, policies, and practices; investigates complaints; facilitates leadership training; supports compensation and benefits processes; and manages or supports absence-related programs such as workers’ compensation, disability, and FMLA. Other duties include processing unemployment claims, maintaining training records, entering new-hire information, and conducting exit interviews.

Gordon Food Service offers benefits that start on day one, wellness reimbursement, profit sharing, a 401(k) with company match, and 10% annual bonus potential. The company states that 95% of its leadership is hired from within.

Requirements

• Four or more years of human resources generalist experience with advanced knowledge of employment law and regulatory agencies, or an equivalent combination of education, training, and experience.
• Bachelor’s degree in Human Resources, Business, or a related field.
• Experience with desktop applications such as Google tools, MS Office, or equivalent, including spreadsheets, presentations, word processing tools, mail, and calendars.
• Ability to work onsite five days a week.
• Excellent communication, presentation, and problem-solving skills.
• Thorough understanding of GFS culture, policies, and employment-related laws and regulations.
• Knowledge of current trends and developments in the field.
• Ability to analyze workforce data and translate findings into actionable recommendations.
• Demonstrated ability to build consultative partnerships with operational leaders.
• Ability to develop solutions to problems of moderate scope and complexity.
• Ability to exercise judgment within established policies and practices.
• Understanding of Affirmative Action plans and EEOC compliance.

Responsibilities

• Analyze and interpret workforce metrics, including turnover, retention, hiring, and AAP data, to identify trends, inform leadership decisions, and launch targeted initiatives.
• Build consultative partnerships with sales and operational leaders to align HR initiatives with business objectives.
• Educate and consult leaders on performance management processes and use the Talent Management Suite.
• Coach employees and managers on employee relations, performance, practice, and policy issues, and promote the open-door policy.
• Respond to and investigate complaints from GFS employees or others, and determine an appropriate course of action.
• Educate and assist leaders with GFS Leadership Development initiatives.
• Facilitate training and monitor required leadership training and development for completion and effectiveness.
• Use TMS and LMS to manage learning and development activities.
• Explain GFS compensation practices and policies to leaders and ensure proper implementation.
• Assist with annual compensation changes and bonus payouts.
• Plan and support benefits enrollment and educate employees and leaders about retirement plans, benefits, and wellness initiatives.
• Manage or support administration of workers’ compensation, short- and long-term disability, and FMLA using applicable software.
• Perform HR administrative duties, which may include processing unemployment claims, managing the training database, and entering new-hire information.
• Administer exit interviews and perform other assigned duties.
• Ensure Home Office Human Resources practices are implemented and followed.

Benefits

• Affordable benefits plans starting day one
• Weekly pay
• Wellness reimbursement
• Profit sharing
• 401(k) with company match
• 10% annual bonus potential
• Internal career advancement opportunity; 95% of leadership is hired from within GFS

What This Job Offers

• Job Type: Full-time
• Career Level: Senior