Senior Home Lending Advisor - Ann Arbor MI

JPMorganChase • Ann Arbor, MI

3d

About The Position

Join Chase Home Lending as a Senior Home Lending Advisor, serving as customers’ chief point of contact throughout the life of their loans. You will use your knowledge of home lending products while working with a team that supports clients in pursuing homeownership. The role includes marketing and promoting Chase financial products in compliance with regulatory requirements, developing customer relationships, and contributing to business growth.

You will partner with retail branches and bankers, act as an internal and external mortgage expert, and provide consultative recommendations based on financial analysis, product knowledge, and customers’ financial needs and circumstances. The position is subject to Loan Originator qualification requirements under the Dodd-Frank/Truth in Lending Act and requires NMLS registration under the SAFE Act. Continued employment is contingent upon compliance with these requirements, including registration, renewals, and required updates.

Requirements

• Bachelor’s degree or equivalent work experience in sales and/or real estate.
• At least 3 years of mortgage lending and proven sales experience in retail banking.
• Knowledge of the local real estate market.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements; employment offer is contingent on JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information.
• NMLS registration under the SAFE Act, with continued employment contingent upon compliance, including successful registration after starting and timely renewals and updates.

Nice To Haves

• FHA/VA sales experience.
• Marketing, promoting, relationship-building, and consulting skills.
• Intermediate PC skills in a Windows environment.

Responsibilities

• Coach and mentor branch team members by providing training on products and services.
• Work with bankers, meet with their customers, and introduce new clients to bankers for additional products and services.
• Collaborate with the team to create an outstanding customer experience through marketing and lead-generation efforts, including direct mail, media advertisements, cross-selling, relocation programs, statement programs, Chase.com, electronic newsletters, and outbound lead sourcing.
• Build a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and function effectively within formal and dotted-line reporting relationships.
• Develop a reputation as an internal and external mortgage expert and maintain good customer relationships.
• Provide consultative recommendations based on financial analysis and expertise, product knowledge, and understanding of customers’ financial needs, goals, and circumstances.
• Adhere to regulatory requirements while marketing and promoting Chase financial products.
• Register or update registration in NMLS as required under the SAFE Act, and complete timely annual renewals and required updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior