Senior Home Lending Advisor - Canton MI

JPMorgan Chase & Co.•Canton Township, MI

About The Position

Join Chase Home Lending as a Senior Home Lending Advisor and serve as customers’ chief point of contact throughout the life of their home loan. You will apply your knowledge of home lending products while working with a team that supports clients pursuing homeownership. The role involves marketing and promoting Chase financial products in compliance with regulatory requirements, building customer relationships, and partnering with retail branches and bankers to support mortgage loan originations and related financial services. This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators. Employment is contingent on JPMorgan Chase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates. The role also requires NMLS registration under the SAFE Act, with continued employment contingent on registration, annual renewal, and required updates.

Requirements

  • Bachelor’s degree or equivalent work experience in sales and/or real estate.
  • At least 3 years of mortgage lending and proven sales experience in retail banking.
  • Knowledge of the local real estate market.
  • Excellent written and oral communication skills.
  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
  • Meet Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators, including the required employment screening.
  • Register with or update registration in the National Mortgage Licensing System and Registry under the SAFE Act, and maintain compliance with registration, annual renewal, and update requirements.

Nice To Haves

  • FHA/VA sales experience.
  • Marketing, promoting, relationship-building, and consulting skills.
  • Intermediate PC skills in a Windows environment.

Responsibilities

  • Coach and mentor branch team members by providing training on products and services.
  • Work with bankers, meet their customers, and introduce new clients to bankers for additional products and services.
  • Collaborate with the team to create an outstanding customer experience using direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
  • Build a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and work effectively within formal and dotted-line reporting relationships.
  • Establish the role as an internal and external mortgage expert and maintain good customer relationships.
  • Use consultative skills to make recommendations based on financial analysis and expertise, product knowledge, and understanding of customers’ financial needs, goals, and circumstances.
  • Market and promote Chase financial products while adhering to regulatory requirements.

Benefits

  • Competitive total rewards package, including base salary.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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