Senior Field Service Specialist

Group CBS•Bloomfield, KY
•Onsite

About The Position

The Senior Field Service Specialist performs complex electrical apparatus work at customer facilities, including electrical testing, preventive maintenance, commissioning, upgrades, and repairs. The role involves troubleshooting, training, establishing lockout/tagout (LOTO), customer interaction, and report writing. The specialist performs and leads work on equipment used in power transmission, distribution, and generation, including substation equipment, transformers, cables, circuit breakers, and protective relays. The role also supports safety meetings and training, and assists management with planning, scheduling, executing, and managing the costs of field projects. Work is conducted near live electrical substations and may require work outside corporate business hours, overtime, overnight travel, emergency on-call rotations, and relocation within 60 miles of the hiring regional office. Other duties associated with the position may be assigned.

Requirements

  • High school diploma or GED.
  • At least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning.
  • Ability to achieve NETA Level III or IV within six months of employment.
  • Project management experience and ability to support field project planning, scheduling, execution, and cost management.
  • Familiarity with NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
  • Ability to diagnose complex mechanical and electrical problems.
  • Strong communication and problem-solving skills.
  • Strong PC skills, including email, internet, data entry, and Microsoft Office.
  • Ability to multitask, prioritize, and work under pressure to meet goals and deadlines.
  • Ability to work independently and exercise sound judgment.
  • Consistent punctuality for work assignments, meetings, and training.
  • Organizational skills and ability to complete reporting requirements on time.
  • Willingness to relocate within 60 miles of the hiring regional office.
  • Ability to work overtime, including nights, weekends, and some holidays.
  • Ability to travel for overnight, multi-day, out-of-town projects.
  • Ability to work in close but safe proximity to live electrical substations.
  • Ability to pass pre-employment criminal background and motor vehicle checks.
  • Ability to pass pre-employment drug and alcohol testing and periodic unannounced random testing.
  • Valid driver's license and willingness to obtain an endorsement to operate a combined vehicle weight up to 26,000 pounds.
  • Ability to lift and maneuver at least 50 pounds.
  • Willingness to obtain a company-paid TWIC card and complete OSHA 10/30-hour, MSHA, NFPA 70E, and CPR training.

Nice To Haves

  • Bachelor's or associate degree in Electrical/Electronic Technology, or military experience.
  • Knowledge of Doble DTAF and Power DB; training will be provided.

Responsibilities

  • Perform mechanical and electrical work on power transmission, distribution, and generation equipment at customer facilities.
  • Read and interpret manuals and schematics, and write diagrams to troubleshoot and resolve equipment problems.
  • Troubleshoot, repair, replace, and clean substation components.
  • Lead transformer testing, including power factor, TTR, insulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance testing.
  • Lead cable testing, including insulation resistance, tan delta, hipot, TDR, partial discharge, and cable thumper testing.
  • Lead circuit breaker testing, including insulation resistance, contact resistance, power factor, breaker timing, SF6 gas analysis, CT testing, high current testing, secondary injection testing, and vacuum bottle integrity testing.
  • Test electromechanical and solid-state relays.
  • Participate in installation, maintenance, and repair of electrical equipment.
  • Plan, participate in, and develop safety meetings and training.
  • Support management in planning, scheduling, executing, and managing the costs of field projects.
  • Maintain tools, test equipment, and vehicles in clean and organized condition, and keep equipment service and calibration up to date.
  • Complete timely time and expense reports, weekly status reports, and other required documentation.
  • Rotate through emergency on-call duty and respond to customer emergencies in a timely manner.
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