Senior Field Service Specialist

Group CBS•Brighton, MI

1d•Onsite

About The Position

The Senior Field Service Specialist performs complex electrical apparatus work at customer facilities, including electrical testing, preventative maintenance, commissioning, upgrades, and repairs. The role includes troubleshooting, training, establishing lockout/tagout (LOTO), customer interaction, and report writing. The specialist also supports the planning, scheduling, execution, and cost management of field projects, and may be assigned other related duties. The position requires at least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning. The employee must be able to achieve NETA Level III or IV within six months of employment. Work involves proximity to live electrical substations, overtime and emergency on-call rotation, and overnight or multi-day travel for out-of-town projects. The employee must be willing to relocate within 60 miles of the hiring regional office.

Requirements

High school diploma or GED.
At least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning.
Ability to achieve NETA Level III or IV within six months of employment.
Project management experience and ability to support field project planning, scheduling, execution, and cost management.
Familiarity with industry standards and requirements such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
Ability to diagnose complex mechanical and electrical problems.
Strong communication and problem-solving skills.
Strong PC skills, including email, internet, data entry, and Microsoft Office.
Ability to multitask, prioritize, and work under pressure to meet goals and deadlines.
Ability to work independently and exercise excellent judgment.
Consistent punctuality for work assignments, meetings, and training.
Valid driver’s license and willingness to obtain an endorsement to operate a vehicle with a combined weight of up to 26,000 pounds.
Ability to lift and maneuver at least 50 pounds.
Willingness to relocate within 60 miles of the hiring regional office.
Willingness to obtain a company-paid TWIC card and complete OSHA 10/30-hour, MSHA, NFPA 70E, and CPR training.
Ability to pass pre-employment criminal background and motor vehicle checks, pre-employment drug and alcohol testing, and periodic unannounced random testing.
Willingness to work overtime, including nights, weekends, and some holidays; travel overnight for multi-day out-of-town projects; and rotate emergency on-call duty.

Nice To Haves

Bachelor’s or associate degree in Electrical/Electronic Technology, or military experience.
Knowledge of Doble DTAF and Power DB; training will be provided.

Responsibilities

Perform mechanical and electrical work on equipment used in power transmission, distribution, and generation at customer facilities.
Read and interpret manuals and schematics, and write diagrams to troubleshoot and solve equipment problems.
Troubleshoot, repair, replace, and clean substation components.
Lead transformer testing, including power factor, TTR, insulation resistance, SFRA, winding resistance, partial discharge, and leakage reactance testing.
Lead cable testing, including insulation resistance, tan delta, hipot, TDR, partial discharge, and cable thumper testing.
Lead circuit breaker testing, including insulation resistance, contact resistance, power factor, breaker timing, SF6 gas analysis, CT testing, high-current testing, secondary injection testing, and vacuum bottle integrity testing.
Test electrical-mechanical and solid-state relays.
Participate in installing, maintaining, and repairing electrical equipment.
Plan, participate in, and develop safety meetings and training.
Support management with planning, scheduling, execution, and cost management of field projects.
Maintain tools, test equipment, and vehicles in clean, organized, serviceable, and calibrated condition.
Complete time and expense reporting, weekly status reports, and other required documentation on time.
Rotate through emergency on-call duty and respond to customer emergencies in a timely manner.