Senior Executive Assistant & EA Team Lead

Thyme Care•Remote, United States

1d•$119,000 - $140,000

About The Position

Thyme Care is a market-leading value-based oncology care enabler. Our mission is to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We combine high-touch human support with powerful technology and AI to simplify complexity, improve collaboration, and help care teams focus on supporting people through cancer. Our vision is to become a household name in cancer care. We are looking for individuals inspired to make cancer care more human and to help reimagine what’s possible.

Requirements

7–10+ years of executive support experience in fast-paced, high-performance environments.
Significant experience directly supporting C-level or similarly senior executives.
Experience successfully supporting multiple senior executives at once.
2+ years of people management, team leadership, or meaningful experience coaching and developing other EAs.
Exceptional personal organization and ability to manage a large number of open loops at once.
Strong judgment and comfort operating with incomplete information.
A track record of anticipating needs and taking action without waiting for explicit direction.
Excellent written and verbal communication.
High responsiveness and a strong sense of urgency.
Ability to distinguish what requires immediate attention from what can wait.
Experience building or improving executive support systems, processes, or teams.
This role is best suited for someone who has been a high-performing EA, still loves being deeply hands-on in executive support, and is excited to raise the bar for an entire EA function. It is not designed for someone looking to move away from direct executive support into a primarily managerial or operational role.

Nice To Haves

Experience in high-growth or scaling organizations strongly preferred.

Responsibilities

Provide high-touch, high-judgment support to our Co-Founder, President & Chief Medical Officer and a small number of other senior leaders.
Manage complex calendars, travel, meeting preparation, communication, prioritization, and follow-through.
Develop a deep understanding of each leader’s priorities and working style and proactively manage their time and attention.
Anticipate needs, identify the next step, and close loops without waiting to be asked.
Navigate competing priorities across multiple executives and make thoughtful tradeoffs about what requires immediate attention.
Maintain visibility across open commitments and ensure important work continues moving even as priorities shift quickly.
Proactively communicate progress, flag blockers early, and ensure executives are never left wondering where something stands.
Serve as a trusted partner who operates with discretion, urgency, strong judgment, and sound instincts.
Manage, coach, and develop the EA team.
Establish and reinforce a high and consistent standard for responsiveness, judgment, communication, anticipation, and execution.
Build clear executive support models and determine where dedicated, shared, or pooled support is needed.
Hire and onboard additional EAs as the organization grows.
Create coverage models and systems that make executive support resilient and scalable.
Step in directly where needed while maintaining clear accountability across the team.
Develop EAs into stronger executive partners and actively manage performance when expectations are not being met.
Improve systems and ways of working that reduce friction for executives and their teams.
Identify recurring administrative pain points and build simple, scalable solutions.
Partner closely with People, Finance, Legal, IT, and other teams on executive priorities.
Help establish clear standards and operating norms for executive support across the company.