Senior EMR Analyst - CINCI Lab

Cincinnati Children's

4d•$94,037 - $120,078•Remote

About The Position

The Senior EMR Analyst – CINCI Lab supports Electronic Medical Record (EMR) applications and technology critical to laboratory operations and patient care delivery. The role partners with clinical, laboratory, operational, and technical teams to develop, implement, maintain, and optimize software solutions that support efficient laboratory workflows and the accurate and timely delivery of patient care. This senior-level position requires in-depth technical and functional knowledge developed through significant experience supporting complex EMR environments. The Senior EMR Analyst works with a high degree of independence, leads moderately complex projects and initiatives, troubleshoots and resolves complex system issues, and partners with end users and cross-functional teams to identify and implement effective solutions. The role may also provide guidance, training, and mentorship to other team members. This position is essential to sustaining CINCI Lab operations, maintaining appropriate team capacity, and ensuring critical EMR and laboratory-related responsibilities are completed effectively and on time. Filling this role will help reduce resource constraints, support existing staff, and maintain progress on key operational and organizational priorities.

Requirements

Bachelor's degree in a related field, or an equivalent combination of education and experience.
At least 5 years of work experience in a related job discipline.

Nice To Haves

One or more current Epic certifications, such as Epic Inpatient Clinical Documentation, Epic Ambulatory, Epic Inpatient Procedure Orders, Epic Cadence, Grand Central, or other Epic certifications related to clinical care delivery.
Comprehensive understanding of Epic workflows and how they integrate across diverse clinical and operational areas.

Responsibilities

Analyze, design, implement, and maintain complex systems that improve clinical care and patient management.
Support system testing and document testing outcomes.
Drive process improvement efforts and demonstrate advanced problem-solving and technical solution skills.
Use development lifecycle processes, operating procedures, and documentation to implement and support system solutions.
Contribute to strategic planning and lead strategy and innovation in applicable clinical systems training and build environments.
Develop and mentor others on education technology content, and use multivariate learning modalities to address adult learning and clinical system education needs.
Take ownership of tasks, work independently, escalate when appropriate, coordinate resources, and communicate impacts to the user community.
Collaborate with team members to resolve issues, mentor colleagues toward solutions, and foster customer and team success.
Set strategy and vision for clinical system training and the creation and curation of expert education and training materials.
Work with end users to keep clinical applications, training programs, and materials current and aligned with patient care delivery processes.
Network with internal and external experts to identify best practices and promote industry tools for efficient, innovative education and learning.
Maintain professional currency through educational opportunities, participate in instructional sessions, improve skills, build relationships, encourage teamwork, drive innovation, and prepare oral and written presentations.
Lead the design, development, and implementation of new and enhanced EMR requests.
Develop and manage project plans and related documentation; manage multiple moderate-to-complex projects independently.
Determine project scope, coordinate resources, prioritize tasks and projects, and facilitate communication among internal and external parties.
Work independently with cross-functional teams to ensure proper integration; consult with end users to develop and validate requirements for system solutions.
Work with third-party developers to review potential software development solutions for integrated build issues.
Develop collaborative relationships with customer groups and key stakeholders.
Provide outstanding end-user support, monitor Service Level Agreements for incident management, and collaborate with other areas on customer-centered incident management and support.
Plan, execute, and support clinical system training and the creation and curation of expert education and training materials.
Adhere to and promote change management policies and procedures, maintain personal accountability, and model timely, effective customer service.
Maintain CCHMC’s CARES service standards: Courteous, Attentive, Respectful, Enthusiastic, and Safe.