Senior Director, Oracle Health Federal
About The Position
Oracle Health Federal supports mission-critical healthcare systems for U.S. government customers in complex, high-accountability environments where reliability, security, compliance, and customer trust are essential. As Oracle Health transitions to OCI and federally cleared environments such as OC2 and OC3, the Senior Director will shape service operations to become more automated, measurable, and resilient. The role leads developers, SREs, system analysts, and system architects responsible for the performance, security, reliability, and operation of hosted Oracle Health Federal client systems. It drives SRE-first and DevOps practices, AI-native operational workflows, OCI-native capabilities, and measurable improvements across system build, customer onboarding, and ongoing service operations. The leader partners across security, compliance, product, engineering, cloud infrastructure, and customer operations, while developing leaders and senior technical contributors through the transition to software-driven and AI-assisted reliability practices.
Requirements
- At least 10 years of experience in software engineering, SRE, DevOps, platform engineering, production engineering, cloud service operations, or related technical leadership roles.
- At least 5 years leading managers, senior engineers, SREs, DevOps teams, or production operations teams supporting live customer-facing services.
- Demonstrated experience replacing manual operational toil with software, automation, platform capabilities, self-service workflows, or agentic/human-exception operating patterns.
- Proven ownership of production services across build, onboarding, reliability, incident response, change management, and ongoing operations.
- Strong understanding of cloud operations, reliability engineering, observability, deployment safety, incident learning, and service-level accountability.
- Practical experience applying AI-assisted engineering, agentic workflows, AI-enabled automation, or AI-supported operational tooling to delivery or production-support problems.
- Ability to evaluate AI opportunities pragmatically, including where humans must remain in the loop, deterministic automation is preferable, or compliance and data sensitivity limit tool usage.
- Experience operating in regulated, security-sensitive, or high-availability environments.
- Strong executive communication skills, including explaining technical strategy, operational risk, and measurable progress.
- U.S. citizenship, U.S. soil residency, and ability to pass required background checks for federal customer support.
Responsibilities
- Lead developers, SREs, system analysts, and system architects responsible for hosted Oracle Health Federal client systems’ performance, security, reliability, and overall operation.
- Drive the transition to SRE-first and DevOps operating models, including infrastructure, configuration, and change as code; proactive canary strategies; automated rollback patterns; self-healing workflows; and measurable toil reduction.
- Build AI-native operational workflows using approved tools and controlled data paths to support development, support, triage, incident response, change execution, knowledge retrieval, and customer operations.
- Replace repeatable manual work with software, agents, automation, runbooks, validation controls, and exception-based human review.
- Own operational outcomes across day 0 build, day 1 customer onboarding, and day 2 service operations.
- Establish service health, reliability, quality, automation, and productivity metrics; use them to prioritize engineering investment and track monthly progress.
- Partner with security, compliance, product, engineering, cloud infrastructure, and customer operations leaders to ensure automation and AI-enabled workflows meet Oracle, FedRAMP, ATO, DoD, VA, and customer approval requirements.
- Lead adoption of OCI-native capabilities for telemetry, alerting, analytics, deployment safety, incident learning, and operational intelligence.
- Improve incident management, change management, service readiness, production support, and customer escalation practices.
- Coach and develop leaders and senior technical contributors in software-driven and AI-assisted reliability practices.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability.
- Life insurance and AD&D.
- Supplemental life insurance for employees, spouses, and children.
- Health care and dependent care Flexible Spending Accounts.
- Pre-tax commuter and parking benefits.
- 401(k) Savings and Investment Plan with company match.
- Flexible Vacation for eligible salaried, non-overtime-eligible employees; accrued vacation for other eligible employees.
- 11 paid holidays.
- Paid sick leave: 72 hours upon hire, refreshed each calendar year, with unused balance carrying over up to a 112-hour cap.
- Paid parental leave.
- Adoption assistance.
- Employee Stock Purchase Plan.
- Financial planning and group legal benefits.
- Voluntary auto, homeowner, and pet insurance.
- May be eligible for bonus, equity, and compensation deferral.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
