Senior Director, Revenue Systems

AlphaSense

5d•$180,000 - $225,000

About The Position

AlphaSense is seeking a Senior Director, Revenue Systems to lead the strategy, architecture, engineering, and evolution of Salesforce and the broader revenue systems ecosystem. The role will build and develop a high-performing team of Salesforce engineers, architects, administrators, and technical professionals, and establish the engineering practices and technical standards needed to scale the function. The Senior Director will own the long-term strategy and architecture of Salesforce, balancing business needs with scalability, reliability, security, and maintainability. This leader will provide technical direction on complex decisions, partner with business and technology leaders, and establish Revenue Systems as disciplined, reliable infrastructure supporting the go-to-market organization. The role will also lead practical AI adoption across Revenue Systems and Salesforce development.

Requirements

10 or more years of experience in enterprise technology, systems engineering, platform engineering, or a related technical discipline, with significant experience in the Salesforce ecosystem.
5 or more years leading Salesforce engineering, architecture, or administration teams, with a track record of hiring, developing, and retaining strong technical talent.
Proven ability to build and scale high-performing teams and raise standards for engineering quality, ownership, and delivery.
Strong Salesforce platform knowledge across architecture, development, integrations, data, security, and automation, with the technical depth to engage meaningfully with engineers and architects.
Experience establishing modern Salesforce development and release practices, including source control, CI/CD, automated testing, and environment management.
Strong architectural judgment and ability to balance business priorities with scalability, reliability, security, technical debt, and long-term maintainability.
Experience setting technology strategy and roadmaps across complex, cross-functional business processes.
Demonstrated track record of adopting AI to improve engineering, development, operations, or team productivity, and the curiosity and judgment to identify meaningful opportunities.
Strong communication and collaboration skills, with the ability to work effectively with technical teams, business leaders, and executive stakeholders.
Pragmatic, high-ownership leadership style with a bias toward action, continuous improvement, and measurable outcomes.

Nice To Haves

Experience leading Salesforce transformation in a high-growth or scaling organization.
Experience in a pre-IPO environment with evolving SOX and compliance requirements.
Experience leading teams through M&A, major platform consolidation, or organizational transformation.
Experience integrating Salesforce with modern data, AI, and enterprise technology ecosystems.

Responsibilities

Lead, develop, and grow a team of Salesforce engineers, architects, administrators, and technical professionals, with clear ownership, accountability, and career development.
Set standards for technical judgment, engineering quality, delivery, and operational excellence, and foster ownership, continuous improvement, and speed.
Establish modern Salesforce engineering and release practices, including source control, CI/CD, automated testing, environment management, and reliable deployment processes.
Improve how the team plans, builds, releases, and supports the platform, using meaningful metrics to drive quality, reliability, and delivery.
Establish standards for development, documentation, observability, and operational support.
Own the long-term strategy, architecture, roadmap, and health of Salesforce and the broader revenue systems ecosystem.
Define how the platform should evolve as AlphaSense scales, balancing business needs with scalability, reliability, security, data quality, and technical debt.
Set priorities and partner with leadership to shape and communicate strategy, tradeoffs, capacity, risks, and investment needs.
Serve as a senior technical leader and escalation point for complex platform, architecture, integration, and engineering challenges.
Review and challenge solution designs and guide major technical decisions to ensure solutions are scalable, maintainable, and aligned with architectural standards.
Guide the balance between configuration and custom development and stay current on Salesforce and emerging technology capabilities.
Establish governance, controls, and operating discipline so Salesforce can serve as a trusted system of record.
Strengthen change management, access controls, separation of duties, auditability, documentation, and data quality.
Ensure the platform meets enterprise standards for security, reliability, compliance, and risk management.
Lead AI adoption across Revenue Systems and Salesforce development, identifying opportunities to improve platform development, operation, and support.
Scale practical AI use cases across development, testing, documentation, troubleshooting, administration, and team productivity.
Establish appropriate AI guardrails while encouraging experimentation and AI-enabled ways of working.