Senior Director of Product Marketing

Pindrop
•$225,000 - $270,000•Remote

About The Position

Pindrop is hiring a Senior Director of Product Marketing to lead product marketing for its AI-driven security and authentication solutions. The role operates at the intersection of Marketing, Product, Engineering, and Sales, shaping product positioning, go-to-market strategy, launches, customer insights, and sales enablement. It translates complex technologies—including AI, machine learning, deepfake detection, and voice biometrics—into compelling messaging and proof points for technical and business audiences. The Senior Director will serve as an external thought leader for AI-centric products, manage market and competitive intelligence, guide marketing plans and budgets, and develop customer stories and public-facing documentation. The position also leads, mentors, and grows a product marketing team and works with the Executive Leadership Team to influence product and go-to-market strategy. The interview process includes preparing and delivering a presentation to members of Pindrop’s Executive Leadership Team. Pindrop describes itself as a cybersecurity company providing continuous identity verification across voice, video, and digital interactions. Its trust platform supports detection of synthetic identities, identification of risk, and identity authentication. The company says it protects billions of high-risk enterprise interactions and is backed by Andreessen Horowitz, IVP, and CapitalG.

Requirements

  • At least 7 years of B2B SaaS product marketing experience, including at least 2 years in a market-facing role.
  • Experience translating technical concepts, especially AI or machine learning, for varied audiences.
  • Direct experience marketing security, authentication, AI/ML, or cloud contact center solutions, including go-to-market strategy and product launches.
  • Deep understanding of the cybersecurity industry, with exposure to AI trends, data protection, and Zero Trust approaches; domain expertise in areas such as SIEM, EDR, or voice biometrics.
  • Advanced proficiency with collaboration, CRM, and automation tools, including Slack, Salesforce, Marketo, DemandBase, and Google Analytics.
  • Exceptional written and verbal communication skills, including the ability to present technical ideas and outcomes to external audiences.
  • Ability to communicate, influence, and present effectively at the executive level.

Nice To Haves

  • 10 or more years of overall experience in product marketing, cybersecurity, or high-tech SaaS environments.
  • Hands-on experience developing and executing marketing strategies for AI-powered products.
  • Experience leading a product marketing team, with demonstrated mentorship and talent development.
  • Bachelor’s degree in Marketing, Computer Science, Business, or a related field; an MBA or technical master’s degree is preferred.
  • Familiarity with cloud security, data privacy regulations, and emerging security technologies.

Responsibilities

  • Lead product positioning, launch processes, and customer insight programs for AI-driven security and authentication solutions.
  • Define and execute go-to-market strategies for new and existing products in collaboration with Product, Engineering, and Marketing.
  • Translate complex technology, including AI models, machine learning, and deepfake detection, into compelling messaging and proof points for technical and business audiences.
  • Develop content and sales enablement materials for technical buyers, business leaders, and diverse customer segments.
  • Document customer buying journeys, personas, and the competitive landscape.
  • Serve as an external thought leader for AI-centric products through industry presentations, analyst briefings, and written media.
  • Drive competitive and market intelligence, including analysis of buyer personas, customer journeys, and security market trends.
  • Manage product marketing plans, budgets, and program KPIs to inform strategic decisions and investment.
  • Support and train sales channels on complex, AI-enabled product solutions and value delivery.
  • Own launches of new products and features, particularly those involving AI for authentication, fraud detection, and voice biometrics.
  • Lead development of customer success stories and case studies that showcase AI impact.
  • Mentor and grow a team of product marketing professionals.
  • Manage internal and public-facing documentation, including claims and customer references.

Benefits

  • Competitive compensation package, including RSUs for all employees.
  • Remote-first environment with flexibility and autonomy in structuring the workday.
  • Regular team on-sites, company-wide events, and intentional in-person gatherings.
  • Unlimited paid time off.
  • Health and welfare plans, including one employer-paid employee-only plan.
  • Employer contribution to a Health Savings Account.
  • Low-cost vision and dental plans for employees and their families.
  • Paid parental leave for birth, adoptive, and foster parents.
  • One year of diaper delivery for a new child.
  • Recurring monthly phone and internet allowance.
  • Enhanced fertility and GLP-1 benefits.
  • Annual Learning & Development stipend for professional growth, skill-building, certifications, and continued education.
  • Eligibility for an annual discretionary bonus.
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