Digital / Sr Digital Product Manager- Commercial Visibility
About The Position
As a Senior Digital Product Manager, you lead cross-functional teams to deliver high-impact, customer-centric solutions aligned with company strategy. You own complex product domains or capabilities, understand customer pain points, and translate strategy into a clear roadmap with measurable outcomes. You work autonomously and drive results across teams. This role owns the vision, strategy, and roadmap for a critical product area or customer journey. It involves discovery through customer interviews, competitive research, and data analysis; close collaboration with engineering, design, marketing, and operations; defining and tracking KPIs; prioritizing competing demands; communicating decisions to stakeholders; influencing leaders and executives; and mentoring junior product managers. The role is eligible for remote work anywhere in the United States except Alaska, Hawaii, and U.S. territories. Employees who live within 50 miles of a campus are required to work at a FedEx campus several times per week. The posted U.S. pay range is $9,208.38 to $20,872.33 per month, with location-specific ranges provided in the posting. Actual compensation depends on job-related factors. Details on comprehensive benefits are available through the employer, but specific benefits are not listed in the posting.
Requirements
- Bachelor’s degree in Business, Economics, Computer Science, Engineering, or a related field.
- At least 4 years of experience in product management, business analysis, or a related field.
- Ability to manage stakeholder relationships, facilitate communication, and drive execution.
- Strong analytical skills, including data interpretation, market research, and business case analysis.
- Excellent verbal and written communication skills, including experience preparing executive-level presentations.
Nice To Haves
- Experience working concurrently across two or more engineering teams, managing technical dependencies, competing priorities, and coordinated product releases.
- Experience owning and delivering at least two complex enterprise technology products or platform capabilities from concept through production deployment, with measurable business outcomes.
- Experience developing products that support mission-critical operational workflows, including exception management, predictive insights, decision support, proactive alerting, or operational intervention.
- Experience delivering internal enterprise applications and external customer-facing digital products, preferably using shared data, technology platforms, or integrated product architectures.
Responsibilities
- Own the vision, strategy, and roadmap for a critical product area or customer journey.
- Lead discovery work, including customer interviews, competitive research, and data analysis, to identify opportunities.
- Collaborate with engineering, design, marketing, and operations to build and launch solutions.
- Define and track KPIs to evaluate feature success and inform iteration.
- Prioritize competing demands and clearly communicate the rationale to stakeholders.
- Influence cross-functional leaders and executives to gain support for product direction.
- Mentor junior product managers and support organizational learning and best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
