Sr. Digital Product Owner

Autozone•Memphis, TN

20h

About The Position

The Senior Product Owner, Product Discovery manages and maintains features, functionality, enhancements, and customer experience related to product promotion and presentation, product-finding methodology, helpful content, and conversion rate optimization. The role calls for a problem solver with a solid understanding of strategy, digital platforms, site experience, functional and technical requirements gathering and writing, planning, and project management. The position works with stakeholders and cross-functional teams to shape and deliver product-discovery improvements that address customer and business needs. It also manages user stories, acceptance criteria, scope, and backlog; supports product and program launches; and uses research, performance indicators, and market and technology trends to identify opportunities for customer experience improvements and incremental sales growth.

Requirements

Bachelor’s degree in Marketing, MIS, Business, or Technology.
Five to seven years of experience in an eCommerce retail environment.
Superior verbal and written communication, interpersonal, and organizational skills.
Expertise in eCommerce platforms, CMS systems, WordPress, and A/B testing tools.
Strong understanding of the business and stakeholder needs.

Nice To Haves

Master’s degree.
Agile certification.
Experience with ATG eCommerce platforms is preferred.

Responsibilities

Drive strategic initiatives that help customers quickly find products or helpful content.
Partner with stakeholders across functional areas to understand business needs and their impact on the ongoing development and operations of product discovery.
Work with UX, IT, Analytics, QA, Merchandising, Marketing, and Catalog teams to deliver quality enhancements and feature sets that meet customer needs.
Partner with other Digital Product Owners and the Digital Product Management Team.
Write, prioritize, and manage product user stories.
Articulate and document user story acceptance criteria.
Prioritize program scope and backlog using agile methodology.
Manage and approve business analysis and use cases related to Product Discovery.
Establish go-to-market plans for new product or program launches.
Analyze usability, market research, competition, KPIs, trends, and technology to identify opportunities to champion the customer and drive incremental sales growth.
Establish and monitor KPIs to drive goals and objectives.
Stay familiar with the latest technologies and trends in digital commerce.
Manage relationships with some vendors and third parties.