Sr. Digital Product Manager

Aspida Financial Services LLC•Durham, NC
•Onsite

About The Position

Aspida is seeking a Senior Digital Product Manager to shape its digital platform and the experiences serving producers, partners, operations teams, and clients. The role owns product strategy for a significant platform area, setting direction over a one-to-three-year horizon. It leads discovery, roadmap strategy, investment tradeoffs, MVP definition, stakeholder alignment, launch readiness, and measurement of product outcomes. The Senior Digital Product Manager identifies high-value problems, translates complex business and user needs into product opportunities, and guides cross-functional teams in delivering digital capabilities. The role is accountable for product vision, prioritization, stakeholder confidence, launch narrative, and outcomes, while partnering with Product Analysts and solution partners on detailed requirements and delivery clarity. The position also handles complex and ambiguous initiatives, advises leadership on product direction, makes difficult product tradeoff decisions, and mentors and develops other Product Managers. The role works across Product, Design, Engineering, QA, Operations, Distribution, Compliance, Actuarial, Finance, Data, and other business partners. It is expected to use and advance AI-enabled approaches in product discovery, delivery, and digital experiences. The position reports to the Sr. Director of Product and is required to be onsite at Aspida’s Durham office three days a week.

Requirements

  • At least 8 years of experience as a Digital Product Manager, Product Manager, Platform Product Manager, or in a similar role, including ownership of a product area from discovery through launch and measurement.
  • Experience setting product strategy and long-range roadmap direction, rather than only executing an assigned roadmap.
  • Ability to synthesize complex business, operational, technical, compliance, and user needs into clear product direction.
  • Experience owning a roadmap, defining MVPs, making prioritization decisions, and driving products from discovery through launch and measurement.
  • Experience leading complex, high-ambiguity initiatives with meaningful business or operational impact.
  • Experience conducting or partnering on user research, stakeholder research, journey mapping, workflow analysis, usability feedback, or product discovery.
  • Strong understanding of Agile, Scrum, or sprint delivery environments and experience working with Product Analysts, Designers, Engineers, QA, and delivery teams.
  • Ability to define outcomes, success metrics, and post-launch measurement approaches.
  • Strong stakeholder management skills, including aligning senior cross-functional leaders and communicating tradeoffs clearly.
  • Excellent written and verbal communication skills, including the ability to simplify complexity and create decision-ready narratives for executive audiences.
  • Experience mentoring or coaching other Product Managers.
  • Hands-on fluency with AI tools in a product context and a considered perspective on where they improve discovery, delivery, and decision quality.
  • Comfort working in a fast-paced, growing company where priorities evolve and teams are building new ways of working.
  • Strong product judgment, curiosity, ownership, and willingness to learn the annuity industry.
  • Collaborative approach, ability to lead through influence and build trust, and willingness to help others do their best work.

Nice To Haves

  • Experience in insurance, annuities, financial services, fintech, or another regulated industry.
  • Experience building or modernizing digital platforms in insurance, annuities, life insurance, wealth management, retirement, financial services, or fintech.
  • Experience with producer portals, customer portals, servicing platforms, policy administration systems, forms, contact center tools, or other insurance technology ecosystems.
  • Familiarity with annuity products, distribution workflows, application processing, suitability, policy servicing, or producer and client experiences.
  • Experience partnering closely with UX or Product Design to improve complex workflows and digital experiences.
  • Experience with configurable vendor platforms, third-party systems, APIs, integrations, or build-versus-buy decisions.
  • Experience launching products requiring business readiness, training, stakeholder communications, compliance review, or operational change management.
  • Strong analytical skills, including experience using product data, dashboards, user feedback, or operational metrics to inform product decisions.
  • Experience helping a growing organization mature its product management practices.
  • Experience embedding AI into product discovery, delivery, or operating practices, or shipping AI-enabled capabilities into a production product.
  • Experience operating as a senior individual contributor who sets direction and develops others without formal reporting authority.

Responsibilities

  • Own product strategy and roadmap for a product area, balancing user needs, business value, operational priorities, compliance, technical feasibility, and speed to market.
  • Define product vision and long-range direction, including roadmap strategy, investment tradeoffs, adoption goals, and outcome targets over a one-to-three-year horizon.
  • Translate business strategy, stakeholder needs, user insights, and market trends into prioritized product opportunities.
  • Define MVP scope, launch sequencing, and success measures for new digital capabilities and enhancements.
  • Make product tradeoff decisions and evaluate roadmap performance using data, feedback, and learning.
  • Identify how AI and automation can create value in product experiences and product development practices.
  • Lead discovery for complex and high-ambiguity initiatives, using research, stakeholder interviews, journey mapping, workflow analysis, and concept validation.
  • Partner with Product Design and UX to shape intuitive, usable, and scalable digital experiences.
  • Understand end-to-end annuity buying and servicing journeys and identify ways to reduce friction and improve experiences.
  • Use qualitative and quantitative insights to frame opportunities and guide decisions, keeping the user’s voice central through discovery, delivery, launch, and post-launch review.
  • Build partnerships across business and technical teams and advise senior leadership on product direction, investment priorities, and sequencing.
  • Facilitate stakeholder alignment, resolve conflicts, communicate tradeoffs and decisions, and manage expectations.
  • Own stakeholder communications for the product area, including updates, launch messaging, training direction, and partner-facing communication support.
  • Partner with Product Analysts to translate product intent into requirements, story breakdowns, backlog readiness, and sprint-level delivery clarity.
  • Provide context, priorities, and scope boundaries to Analysts, Designers, Engineering, QA, and business partners; assess technical feasibility, dependencies, risks, and tradeoffs with Engineering and solution partners.
  • Participate in sprint demos and product reviews, and stay engaged in larger-feature UAT planning, business demos, launch readiness, and final signoff pathways.
  • Champion AI-enabled delivery practices that reduce manual effort and improve clarity across requirements, documentation, testing, and release communication.
  • Own product and business launch readiness, including stakeholder alignment, training direction, release narrative, and go-to-market support where applicable.
  • Partner with Marketing, Training, Operations, Support, and business teams to prepare users for new capabilities.
  • Define and analyze metrics for adoption, customer satisfaction, business impact, operational efficiency, and product health; use post-launch insights to guide improvements and roadmap adjustments.
  • Identify build, buy, configure, or partnership opportunities that can improve speed to market.
  • Mentor and develop Product Managers, strengthening product judgment, discovery, prioritization, and stakeholder communication.
  • Help improve product management practices and foster a product culture centered on clarity, user empathy, measurable impact, and smart execution.
  • Pilot and promote useful AI-enabled product practices, helping teams adopt them with sound judgment.

Benefits

  • Long-Term Incentive Plan
  • Full Benefits Package Available
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