Senior Dealer Relationship Manager
About The Position
As a Senior Relationship Manager in Chase Auto, you deliver value and a strong financial partnership for Tesla, its retail locations, and consumers by driving adoption of retail and commercial financing solutions. You build trust-based relationships, support sales execution, and help ensure initiatives are implemented consistently. The role partners with internal teams to align priorities, improve processes, and deliver customer-focused outcomes. The position involves leading execution, training, and strategic initiatives that support program adoption and performance across the Tesla partnership. You will travel to partner locations and joint marketing events, support sales and customer engagement, and coordinate cross-functional work from concept through implementation.
Requirements
- Ability to travel 30% in support of partner visits and joint events.
- Demonstrated ability to manage expenses with budget discipline and align spending with guidelines.
- Experience managing a large sales territory with in-depth, meaningful client meetings.
- Knowledge of indirect auto finance products, including retail and lease financing.
- Experience underwriting within the auto finance industry.
- Demonstrated people leadership skills, including the ability to influence outcomes through others.
- Demonstrated ability to establish and maintain strong client relationships.
- Strong sales presentation skills to drive adoption of products and services.
- Proficiency with Microsoft PowerPoint, Excel, and Word.
- Experience using video conferencing tools for client meetings.
- Excellent written and verbal communication skills, including presenting clearly to senior leaders and key stakeholders.
Nice To Haves
- Strong problem-solving and execution skills in a fast-paced environment.
- Advanced proficiency with PowerPoint and Excel.
- Knowledge of consumer finance operations and servicing workflows.
Responsibilities
- Travel to partner locations and joint marketing events to support relationship growth and program execution.
- Develop and deliver partner training on finance programs, contracts, policies, and procedures.
- Promote best practices and help drive consistent execution across the team.
- Lead product-based training for internal partners to ensure familiarity with Tesla products and services.
- Develop and manage monthly reporting on market dynamics and competitive intelligence.
- Own execution for branch activations to support program adoption and customer engagement.
- Support remarketing programs to minimize losses, strengthen retention, and address escalations and end-of-lease inquiries.
- Identify and execute program enhancements that grow volume and improve profitability.
- Lead strategic initiatives from concept through implementation, including coordinating cross-functional delivery.
Benefits
- Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
