Senior Control Tower Specialist

DSV • Auburn Hills, MI

3d

About The Position

The Senior Control Tower Specialist oversees and coordinates transportation and logistics operations to ensure efficient, timely delivery of goods to customers. The role manages shipment schedules, tracks shipments, communicates with carriers, suppliers, customers, and internal stakeholders, and analyzes transportation data to improve processes and identify cost savings. The specialist collaborates with procurement and customer service, develops transportation strategies, ensures compliance with regulations and industry standards, and may guide and train junior team members.

The position is with DSV’s Road division in Auburn Hills, Michigan. It is full-time, with an expected annual base pay range of $62,496–$78,120. Actual compensation depends on job-related factors including experience, skills, education, certifications, and geographic location. DSV describes its employment as at will, subject to applicable law.

Requirements

• Bachelor’s degree in logistics, supply chain management, or a related field.
• At least 5 years of experience in transportation and logistics operations, with a focus on control tower operations.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Knowledge of transportation management systems and other logistics software.
• Ability to manage multiple priorities and deadlines.
• Attention to detail and accuracy.
• Fluency in English, oral and written.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.

Nice To Haves

• Experience with international shipping and customs regulations.
• Familiarity with Lean or Six Sigma methodologies.
• Master’s degree in logistics, supply chain management, or a related field.
• Professional certifications such as APICS or Six Sigma.
• Familiarity with transportation management systems such as SAP or Oracle.

Responsibilities

• Manage shipment schedules and coordinate transportation operations.
• Monitor shipments and provide updates to customers and internal stakeholders.
• Communicate with carriers and suppliers to ensure timely delivery of goods.
• Analyze transportation data to identify areas for improvement and cost savings.
• Collaborate with departments such as procurement and customer service to support smooth transportation operations.
• Develop and implement transportation strategies to improve efficiency and customer satisfaction.
• Ensure compliance with regulations and industry standards.
• Provide guidance and training to junior team members; the role may oversee them.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior