Senior Consumer Insights Manager - Foodservice

Cargill•Wayzata, MN

About The Position

The Senior Consumer Insights Manager represents the voice of the consumer and foodservice operator with internal stakeholders and customers. The role translates consumer and operator insights into actionable growth ideas and insight-led solutions that help establish Cargill as a partner of choice. It emphasizes innovation and collaborates closely with Marketing, Category & Customer Intelligence, Business Management, R&D, Culinary, and Sales. The manager synthesizes primary and secondary research to inform strategy, identify growth opportunities, and develop insight-led innovation. They turn research into customer growth opportunities and compelling, action-oriented stories, build customer relationships, and apply insights to product, pricing, and growth strategies. The role also helps build organizational insights capabilities, including proprietary foresight frameworks and AI-moderated qualitative research. It calls for expert thought leadership and work with limited direction, with the possibility of providing direction to supporting team members and contributing strategically. The position is located in Wayzata, Minnesota, or Wichita, Kansas. Travel of up to 20% may be required. The expected salary is $165,000–$200,000. Visa sponsorship and relocation assistance are not provided. Cargill offers a comprehensive benefits program, with benefits dependent on the position offered and hours worked.

Requirements

Bachelor's degree in a related field or equivalent experience.
At least 6 years of relevant work experience.
Experience with a range of qualitative and quantitative research capabilities, including DIY platforms.
Ability to travel up to 20%.

Nice To Haves

Master's degree or MBA.
Experience involving direct interaction with Sales and customers.
Experience with innovation and new product development.
Foodservice or restaurant industry experience.

Responsibilities

Synthesize secondary and custom primary research to fuel business growth through strategic foundational studies, customer research, and insight-led innovation.
Translate primary and secondary research into customer growth opportunities, partnering with cross-functional teams to deliver compelling, action-oriented stories.
Represent and promote the voice of the customer and consumer in cross-functional meetings and with senior leaders.
Develop strong customer relationships and apply insights to shape product, pricing, and growth strategies.
Connect insights across diverse sources and communicate them as compelling stories.
Help build and activate organizational insights capabilities, including proprietary foresight frameworks and AI-moderated qualitative research.
Provide expert thought leadership and use research and interpretation to identify issues or problems.
Provide direction to supporting team members as needed and contribute strategically.
Perform other duties as assigned.