Senior Consumer Insights Manager - Foodservice

Cargill•Shorewood, MN
•$165,000 - $200,000

About The Position

The Senior Consumer Insights Manager represents the voice of consumers and foodservice operators to internal stakeholders and customers. The role translates consumer and operator insights into actionable growth ideas that position Cargill as a partner of choice, with particular emphasis on developing proactive, insight-led solutions and innovation. The position collaborates closely with Marketing, Category & Customer Intelligence, Business Management, R&D, Culinary, and Sales. The manager synthesizes secondary and custom primary research to inform strategy, identify growth opportunities, develop insight-led innovation, and create customer growth opportunities. They build customer relationships, apply insights to product, pricing, and growth strategies, and communicate compelling, action-oriented recommendations. The role also helps develop and activate organizational insights capabilities, including proprietary foresight frameworks and AI-moderated qualitative research. The position works with limited direction, provides thought leadership, may direct supporting team members, and contributes strategically. Travel up to 20% may be required. The position is located in Wayzata, Minnesota, or Wichita, Kansas. The expected salary range is $165,000–$200,000, with compensation dependent on factors including location, certifications, education, and experience. Cargill will not sponsor work visas or provide relocation assistance for this position. Benefits are available as part of the overall rewards program and depend on the position offered and hours worked.

Requirements

  • Bachelor's degree in a related field or equivalent experience.
  • At least 6 years of relevant work experience.
  • Experience with a range of qualitative and quantitative research capabilities, including DIY platforms.
  • Ability to travel up to 20%.

Nice To Haves

  • Master’s degree or MBA.
  • Experience involving direct interaction with Sales and customers.
  • Experience with innovation and new product development.
  • Foodservice or restaurant industry experience.

Responsibilities

  • Synthesize secondary and custom primary research to inform strategy and identify growth opportunities for Cargill and its customers.
  • Conduct custom research to identify, develop, and cultivate insight-led innovation.
  • Translate primary and secondary research into customer growth opportunities, partnering with cross-functional teams to deliver compelling, action-oriented recommendations.
  • Represent the voice of the customer and consumer in cross-functional meetings and with senior leaders.
  • Develop customer relationships and apply insights to shape product, pricing, and growth strategies.
  • Connect insights from diverse sources and translate them into compelling narratives.
  • Help build and activate insights capabilities across the organization, including proprietary foresight frameworks and AI-moderated qualitative research.
  • Provide thought leadership and use research and interpretation to identify issues or problems.
  • Provide direction to supporting team members as needed.
  • Perform other duties as assigned.
  • Travel up to 20%.

Benefits

  • Comprehensive benefit program, including medical and/or other benefits depending on the position offered and hours worked.
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