Senior Consultant, Developer, ServiceNow

KPMG•Vancouver, BC

17h

About The Position

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference. KPMG’s Technology Consulting Advisory Practice strives to deliver business benefits from a broad range of technologies, helping our clients develop high-performing IT functions and leverage investments in current systems to deliver significant business value. We help clients define their Information Management / IT / Digital strategy and assist them through the entire technology and digital transformational journey, in order for them to become a digitally connected enterprise. We help CIOs make their function future-ready. Our skills in IT strategy and systems implementation help clients execute their transformation strategies with the technology best suited to their business, data and information requirements.

Requirements

At least 4-6 years of experience with ServiceNow, including custom development and configuration
Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services.
Understanding and experience with Business Rules, Script Includes, UI Actions, and all scripted components of ServiceNow.
Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets.
Knowledgeable in integrations and migrations.
Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large-scale implementations.
Proven ability to troubleshoot technical issues effectively.
Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure.

Responsibilities

Develop, set up, and tailor ServiceNow applications for both new and existing deployments.
Engage with a variety of applications in ServiceNow, including ITSM, HRSD, ITOM, and CSM.
Establish and configure functional data, including Notifications and Service Level Agreements.
Create and set up script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs, as well as create or modify tables and their relationships.
Establish interfaces between ServiceNow and other platforms based on integration opportunities identified by Solution Architects.
Conduct design, development, unit testing, and troubleshoot system and integration testing.
Document the design, development processes, unit test cases, and implementation plans.
Advise on Administration settings and best practices.
Collaborate effectively within diverse teams in an inclusive culture that values individual contributions.