Senior Consultant - Business Analyst - Learning & Development

Kalles Group • Seattle, WA

8d • $125,000 - $150,000 • Hybrid

About The Position

Kalles Group is seeking a Senior Consultant - Business Analyst - Learning & Development for a hybrid role in Seattle, WA. The position involves partnering with a large global retailer's Product Owner team to establish and improve requirements elicitation, documentation, and process discipline. The consultant will assess current practices, design and build documentation templates and standards, develop an AI-assisted intake tool, and deliver hands-on coaching and workshops. The role requires independent delivery, clear communication with client stakeholders, and managing the delivery schedule around the client's operational calendar. The consultant will also partner with a Delivery Lead for quality assurance and support key client meetings, while operating independently on a day-to-day basis. Recognizing and flagging opportunities for broader rollout beyond the initial team is also a key aspect of the role.

Requirements

• Demonstrated first-hand experience with requirements gathering/elicitation within an Agile framework.
• Experience coaching, teaching, or enabling others — e.g., agile coaching, learning & development, or team enablement.
• Prior experience operating at a senior level, someone who has owned and driven requirements/process-improvement work directly, not solely contributed as a subject matter expert.
• Comfort and professionalism engaging directly with client stakeholders without requiring coaching on communication style.
• Experience working with AI tools (e.g., Gemini, Copilot, Claude) for requirements gathering, documentation, or workflow support.
• Comfortable working independently with light day-to-day oversight, while maintaining consistent visibility and communication with leadership.
• Currently living in Seattle, WA.

Nice To Haves

• Familiarity with low-code/workflow platforms (e.g., Power Apps or similar) a plus, not required.
• A consulting background, comfortable being a trusted outside voice rather than an internal employee — versus someone who has only operated as an internal BSA or Scrum Master.
• Experience standing up an enablement or capability-building program from the ground up within a single team, with an eye toward eventual expansion to a broader group.
• Background working within large, complex, multi-product organizations.
• Comfort with a defined-duration engagement and the flexibility to scope your own workload independently.

Responsibilities

• Assess current-state requirements elicitation, documentation, and process practices across the client's Product Owner team, through structured interviews with Product Owners and other stakeholders.
• Design and build documentation templates and requirements-elicitation standards, adapted to the client's specific products and workflows.
• Build and refine a supporting AI-assisted intake tool (e.g., in Gemini) that guides consistent requirements gathering.
• Personally plan and deliver all hands-on coaching, structured workshops, and office hours — no separate facilitators on this engagement, so you own the full coaching cadence start to finish.
• Iteratively refine materials and tooling based on real usage patterns and stakeholder feedback, adjusting pacing and sequencing as assessment findings warrant.
• Manage your own delivery schedule around the client's operational calendar and business constraints.
• Communicate clearly and credibly with client stakeholders, including Product Owners and their leadership, on findings, progress, and recommendations.
• Partner with a Delivery Lead on quality assurance of deliverables and support for key client meetings, while operating independently day to day.
• Recognize appropriate scope boundaries for the engagement — for example, flagging opportunities for broader rollout beyond the initial team rather than pursuing them unprompted.

Benefits

• Medical, dental, vision plans.
• Work/life balance – we know there’s more to life than work! We encourage our team to pursue other passions, get outside, and spend time with family. We work with clients and consultants to set expectations for a manageable workload.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed