Learning & Development Analyst
About The Position
The Learning & Development (L&D) Analyst supports the organization’s learning and development strategy through data analysis, learning technology administration, and training operations. The role collects and analyzes learning data, develops dashboards and reports, maintains learning systems, and coordinates training programs that support employee growth and organizational performance. It provides actionable insights to measure training effectiveness, improve the learner experience, and inform data-driven decisions. The analyst also administers Learning Management System (LMS) activities, coordinates onboarding and training logistics, maintains learning records, and serves as a resource for employees regarding learning programs and technologies.
Requirements
- Bachelor’s degree in Learning & Development, Business Administration, Data Analytics, or a related field; an equivalent combination of education and relevant experience may be considered.
- 2–5 years of experience in learning analytics or a related support role.
- Proficiency in collecting, analyzing, and reporting training data.
- Proficiency in Microsoft Excel, including PivotTables, Power Query, formulas, and dashboards.
- Experience administering a Learning Management System (LMS).
- Experience supporting training events, onboarding, or employee development programs.
Nice To Haves
- Proficiency with Microsoft Power BI or Tableau for dashboard development.
- Experience in manufacturing, logistics, or industrial environments.
- Microsoft Power BI certification or a comparable data analytics credential.
- Bilingual ability, if applicable to the workforce.
Responsibilities
- Collect, analyze, and interpret training data to measure program effectiveness and identify trends.
- Build dashboards and reports that provide insights to the L&D team, HR partners, and business leaders.
- Track learning metrics, including attendance, completion rates, assessment scores, progress trends, and feedback results.
- Support evaluations, including pre- and post-training self-evaluations, manager evaluations, post-training surveys, learning effectiveness assessments, and ROI insights.
- Ensure data accuracy and integrity across learning systems.
- Coordinate logistics for training programs, workshops, and virtual learning events, including scheduling, invitations, room setup, materials, and communications.
- Maintain L&D calendars and project trackers.
- Provide administrative support for new-hire onboarding classes, including account creation, scheduling classes as needed, and maintaining onboarding schedules.
- Assist employees with inquiries related to training offerings, learning platforms, and program requirements.
- Support LMS operations, including course setup, assignments, reporting, and troubleshooting.
- Help maintain user data, learning paths, certifications, and compliance records.
- Assist with uploading, testing, and updating eLearning modules and digital content.
- Help resolve user access issues and coordinate with IT or vendors as needed.
- Contribute to process improvements that enhance the learner experience and L&D operations.
- Collaborate with L&D team members on project initiatives, content updates, and program enhancements.
- Stay current on industry best practices in L&D data analytics and learning technologies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
