Senior Community Manager
About The Position
The Senior Community Manager is an independent leader responsible for operational excellence, team leadership, financial performance, and exceptional resident experiences across two neighboring communities in San Jose, California: The Verdant Apartments (498 units) and Venue Apartments (206 units). The role involves overseeing property teams and operations, managing budgets and financial reporting, supporting occupancy and rental-rate goals, and maintaining effective marketing, resident retention, and customer service practices. The position requires hands-on multifamily property management and leasing experience, knowledge of financial statements and budgeting, familiarity with property management accounting software, and an understanding of fair housing laws. The manager must be able to work a flexible schedule that may include weekends, evenings, and some holidays. This is an exempt position with an estimated annual base salary range of $97,913.04 to $127,286.96.
Requirements
- High school diploma or equivalent required.
- At least 3 years of hands-on property management and leasing experience required.
- Multifamily property management experience required.
- Strong understanding of financial statements, including budgets, financial reports, profit and loss statements, and general ledgers.
- Experience writing and maintaining budgets.
- Strong knowledge of Microsoft Outlook, Word, and Excel.
- Strong knowledge of Yardi or other property management accounting software.
- Strong understanding of federal, state, and local fair housing laws and provisions.
- A track record of maintaining occupancy and net operating incomes in multifamily property management roles.
- Ability to work a flexible schedule, including weekends, evenings, and some holidays.
- Valid driver's license may be required.
Nice To Haves
- Bachelor’s degree preferred.
- Real estate license and/or industry certification preferred.
- Experience managing multiple properties totaling 400 or more units, or one large property totaling 600 or more units, strongly preferred.
Responsibilities
- Recruit, coach, and motivate a high-performing team.
- Ensure adherence to company policies and procedures.
- Manage property budgets and financial reporting.
- Identify cost-saving and revenue-generating opportunities.
- Maintain occupancy and rental-rate goals.
- Conduct property inspections and investor tours.
- Execute marketing programs and maintain accurate property representation.
- Implement resident retention strategies and resolve concerns professionally.
- Work safely and cooperatively with others, including supervisors.
- Adhere to performance standards in stressful conditions and communicate effectively and respectfully to provide exceptional customer service.
- Follow federal, state, and local laws and company policies.
- Safeguard residents' confidential information and exercise sound judgment and professionalism.
Benefits
- Competitive compensation plan.
- Paid time off, including sick days.
- Paid holidays.
- Paid time off for volunteering activities (optional).
- 401(k) matching.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Life insurance.
- Training, coaching, and mentoring for career development.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
