Senior Community Manager
About The Position
CRM Rental Management, Inc. is seeking an experienced Senior Community Manager for Clinton Plaza Apartments in Syracuse, New York. The role oversees daily property operations and staff to ensure that policies, procedures, and programs are implemented effectively. It focuses on maintaining a well-managed property, supporting resident satisfaction, environmental health and safety, and high-quality service in alignment with company and ownership objectives. The Senior Community Manager oversees property budgets and sales and marketing plans, ensures compliance with applicable regulations and funding programs, and manages staff performance and development. The role also supports resident engagement, public relations, contract administration, operational reporting, and preparation for inspections and audits. Candidates must pass a five-year background check and pre-employment drug testing; any offer is based on the results.
Requirements
- Three to five years of experience in affordable property management.
- At least three years in a leadership or supervisory role.
- Certified Occupancy Specialist (COS) designation required.
- Experience with Tax Credit and Section 8 programs.
- Strong communication, interpersonal, organizational, and management skills.
- Proficiency in Microsoft Office and strong computer skills.
- Ability to pass a five-year background check and pre-employment drug testing.
Nice To Haves
- Associate's degree preferred.
- ARM, C3P, Tax Credit, and LIHTC certifications preferred.
- STAR certification, if applicable.
Responsibilities
- Oversee day-to-day property operations and staff, including annual operating budgets and sales and marketing plans.
- Ensure compliance with regulatory requirements and funding programs, including HUD, LIHTC, and RD; maintain accurate resident files and prepare for inspections and audits.
- Coordinate and participate in property tours and audits with agencies, investors, and auditors.
- Monitor property office performance to ensure timely completion of recertifications, vouchers, and EIV processing.
- Train, supervise, and motivate on-site staff; manage performance and personnel development.
- Oversee public relations, resident engagement, contract administration, and operational reporting, including statistical analysis.
Benefits
- 11 paid holidays, including one floating holiday and the day after Thanksgiving.
- Health insurance with an employer contribution.
- 401(k) with employer match up to 5%.
- Competitive salary.
- Annual performance reviews with bonus potential.
- PTO accruing from the first day.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
