Senior Community Manager

Morgan & Morgan•Brooklyn, NY

23h•$70,000 - $80,000

About The Position

Morgan & Morgan is seeking a Senior Community Manager to shape how audiences experience the firm across social media. The role manages the relationship between the brand and its audience by engaging with communities, identifying opportunities to participate in conversations, writing social copy, and helping content reach the right people at the right time. The brand voice is bold, funny, culturally relevant, and willing to take creative risks. The Senior Community Manager owns community management and social publishing across established and emerging platforms. The role monitors conversations and audience sentiment, spots trends and cultural opportunities, develops content ideas, and collaborates with creative, production, influencer, and marketing teams. It also supports content production and may involve occasional travel to creator collaborations, partnership activations, sporting events, and other brand experiences. Salary is $70,000–$80,000, depending on experience, plus benefits.

Requirements

2–3 years of experience in community management or social media for a brand or agency.
Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
Exceptional writing skills and the ability to adapt tone across platforms.
Strong organization and project management skills, with attention to detail.
Self-starter who takes ownership and proactively identifies opportunities.
Creative thinker with strong instincts for internet culture, trends, and viral content.
Comfort juggling multiple projects in a fast-paced environment.

Nice To Haves

Experience supporting content production or live social coverage.
Basic photo, video editing, or design skills.
Knowledge and ability to build data reports.
Familiarity with social media and digital advertising platforms, such as Google Ads, Facebook, and programmatic advertising.
Familiarity with Salesforce.
Exposure to the legal industry or technology usage in law firms.

Responsibilities

Own community management across Morgan & Morgan’s social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
Engage with audiences by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
Monitor social conversations using social listening tools to understand audience sentiment, identify emerging topics, and surface brand opportunities.
Identify trending moments, memes, creators, and cultural conversations the brand can authentically participate in.
Pitch creative content ideas inspired by social trends and audience insights.
Write engaging, platform-native social copy that reflects the brand voice and drives conversation.
Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
Support content production through shoot planning, on-set execution, and creative logistics.
Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.
Collaborate with creative, production, influencer, and marketing teams to continuously improve the firm’s social presence.