Senior Community Manager
About The Position
Morgan & Morgan is seeking a Senior Community Manager to shape how audiences experience the firm across social media. The role manages the relationship between the brand and its audience by engaging with the community, identifying opportunities to join conversations, writing compelling social copy, and helping content reach the right people at the right time. The firm describes its social brand as bold, funny, culturally relevant, and willing to take creative risks. The Senior Community Manager owns community management across the firm’s social platforms, monitors conversations and audience sentiment, spots trends and cultural moments, and develops content ideas informed by those insights. The role also manages the social content calendar, supports content production, tracks competitors, and collaborates with creative, production, influencer, and marketing teams. Occasional travel to creator collaborations, partnership activations, sporting events, and other brand experiences is expected.
Requirements
- 2–3 years of experience in community management or social media for a brand or agency.
- Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
- Exceptional writing skills and the ability to adapt tone across platforms.
- Strong organization and project management skills, with close attention to detail.
- Self-starter who takes ownership and proactively identifies opportunities.
- Creative thinker with strong instincts for internet culture, trends, and viral content.
- Ability to juggle multiple projects in a fast-paced environment.
Nice To Haves
- Experience supporting content production or live social coverage.
- Basic photo, video editing, or design skills.
- Knowledge of how to build data reports.
- Familiarity with social media and digital advertising platforms, such as Google Ads, Facebook, and programmatic advertising.
- Familiarity with Salesforce.
- Exposure to the legal industry or technology used in law firms.
Responsibilities
- Own community management across Morgan & Morgan’s social platforms, including Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
- Engage with the audience by responding to comments, joining relevant conversations, and finding authentic ways for the brand to participate in internet culture.
- Monitor social conversations through social listening tools to understand audience sentiment, identify emerging topics, and surface opportunities for the brand.
- Identify trending moments, memes, creators, and cultural conversations that Morgan & Morgan can authentically participate in.
- Pitch creative content ideas inspired by social trends and audience insights.
- Write engaging, platform-native social copy that reflects the brand voice and drives conversation.
- Manage the social content calendar from scheduling through publishing, ensuring content is delivered accurately and on time.
- Support content production by assisting with shoot planning, on-set execution, and creative logistics.
- Occasionally travel to creator collaborations, partnership activations, sporting events, and other brand experiences.
- Track competitor activity and provide regular updates on noteworthy trends, campaigns, and best practices.
- Collaborate with creative, production, influencer, and marketing teams to continuously improve the firm’s social presence.
Benefits
- Medical insurance
- Dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
