Senior Community Manager

Fairfield • San Jose, CA

8d • Onsite

About The Position

The Senior Community Manager is an independent leader responsible for operational excellence, team leadership, financial performance, and resident experience across two neighboring San Jose communities: The Verdant Apartments (498 units) and Venue Apartments (206 units). The role includes recruiting, coaching, and motivating a high-performing team; managing property budgets and financial reporting; identifying cost-saving and revenue-generating opportunities; maintaining occupancy and rental-rate goals; conducting inspections and investor tours; executing marketing programs; maintaining accurate property representation; implementing resident-retention strategies; and resolving resident concerns professionally. The position requires a flexible schedule that may include weekends, evenings, and some holidays. The role is exempt, with an estimated annual base salary of $97,913.04–$127,286.96, depending on skills, education, experience, location, and job complexity.

Requirements

• High school diploma or equivalent required.
• At least 3 years of hands-on property management and leasing experience.
• Multifamily property management experience.
• Strong understanding of financial statements, including budgets, financial reports, profit and loss statements, and general ledgers.
• Experience writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• Track record of maintaining occupancy and net operating incomes in multifamily property management positions.
• Ability to work a flexible schedule, including weekends, evenings, and some holidays.
• Ability to manage stress, exercise sound judgment, work safely and respectfully with others, demonstrate trustworthiness and professionalism, and safeguard business operations.

Nice To Haves

• Bachelor’s degree preferred.
• Real estate license and/or industry certification preferred.
• Valid driver’s license may be required.
• Experience managing multiple properties of 400 or more units, or one property of 600 or more units, strongly preferred.

Responsibilities

• Recruit, coach, and motivate a high-performing team.
• Ensure adherence to company policies and procedures.
• Manage property budgets and financial reporting.
• Identify cost-saving and revenue-generating opportunities.
• Maintain occupancy and rental-rate goals.
• Conduct property inspections and investor tours.
• Execute marketing programs and maintain accurate property representation.
• Implement resident-retention strategies and resolve concerns professionally.
• Work safely and cooperatively with others, including supervisors.
• Adhere to performance standards despite stressful conditions.
• Communicate effectively and respectfully to provide exceptional customer service.
• Follow federal, state, and local laws and company policies.

Benefits

• Competitive compensation plans.
• Paid time off, including sick days.
• Paid holidays.
• Paid time off for volunteering activities (optional).
• Matched 401(k).
• Medical, dental, and vision insurance.
• Flexible spending account.
• Life insurance.
• Training, coaching, and mentoring for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED