Senior Collections Analyst
About The Position
As a Senior Collections Analyst at Everpure, you will safeguard cash flow and strengthen customer partnerships across a complex global commercial portfolio. The role combines strategic credit-to-cash execution with ERP operational excellence, serving as the subject matter expert for systems-driven collections workflows. You will collaborate with Sales, Billing, Credit, and Legal leadership to resolve high-impact balance disputes, balance revenue velocity with financial risk, and improve accounts receivable operations worldwide. The role is based primarily in Everpure’s Lehi, Utah office, subject to company policies and approved leave.
Requirements
- Demonstrated expertise managing end-to-end commercial collections, dunning strategies, and dispute resolution for large enterprise accounts.
- Advanced hands-on proficiency in SAP or equivalent enterprise ERP systems, including complex financial workflows, account aging, and order-to-cash operations.
- Ability to analyze financial risk, interpret aging trends, and negotiate solutions with commercial partners and internal executives across Sales, Legal, and Finance.
- Deep knowledge of multi-country billing compliance, international payment cycles, and withholding-tax reconciliations.
Responsibilities
- Direct collections strategy and cash acceleration across a high-value global commercial portfolio, securing payment commitments and minimizing past-due exposure while preserving positive customer relationships.
- Serve as the functional ERP subject matter expert for Accounts Receivable and partner with IT and finance operations to optimize dunning workflows, audit tracking, and system efficiency.
- Advise sales leadership and credit management on order-hold and release decisions, balancing urgent commercial transactions against balance risk and customer payment reliability.
- Resolve cross-functional billing disputes and credit memos with Sales, Customer Experience, Revenue, and Legal to support rapid, compliant reconciliation.
- Lead international receivables operations, including global withholding-tax compliance, regional payment structures, and bad-debt reserve escalations.
Benefits
- Flexible time off
- Wellness resources
- Company-sponsored team events
- The role may be eligible for incentive pay and/or equity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
