About The Position
iT1 is seeking a Senior Cloud Licensing Specialist to join its Consulting team. The role serves as a key point of contact between iT1 and its clients, partnering with Sales, Billing, and Cloud Services to support clients’ cloud licensing needs. The specialist guides clients through pre-sales, post-sales, and ongoing support, providing information and recommendations to help them make informed cloud licensing decisions. The position reports to the Senior Director, Cloud Licensing & Services. The role provides cloud licensing expertise during pre-sales and technical discussions, guides clients and sellers through Microsoft licensing programs and purchasing models, prepares CSP quotes, and leads onboarding to iT1’s CSP program. It also manages the subscription lifecycle, handles high volumes of CSP inquiries, maintains opportunity details and delivery documentation, identifies upsell opportunities, and stays current on Microsoft program, pricing, and incentive changes.
Requirements
- At least 5 years of Microsoft cloud licensing experience, preferably within a Cloud Solution Provider (CSP) partner or reseller environment.
- In-depth knowledge of Microsoft’s CSP Program and products such as Microsoft 365 and Azure.
- Hands-on experience with Microsoft Partner Center, Azure Cost Manager, and CRM platforms such as Salesforce.
- Ability to translate complex licensing and technical concepts into clear business terms for clients, sellers, and leadership.
- Excellent organizational, written, and verbal communication skills.
- Strong attention to detail and ability to manage multiple priorities independently.
Nice To Haves
- Previous experience related to volume licensing (EA, SCE, MACC, MPSA).
- Microsoft Fundamental (or higher) exams and completed certifications.
Responsibilities
- Act as the cloud licensing subject matter expert on pre-sales and technical calls, aligning recommendations with client business objectives.
- Guide clients and sellers through Microsoft licensing programs, purchasing models, product details, and processing steps.
- Prepare accurate CSP quotes based on client eligibility, including promotional considerations.
- Lead client onboarding to iT1’s CSP program, including partner relationship setup, Microsoft Customer Agreement acceptance, and subscription provisioning.
- Manage the full subscription lifecycle using Microsoft Partner Center details and iT1’s cloud management platform, including upgrades, quantity changes, and renewals.
- Identify upsell opportunities in key solution areas to drive growth.
- Manage a high volume of CSP inquiries and maintain accurate pipeline opportunity details.
- Develop and/or maintain process documentation, templates, and client communications supporting consistent, high-quality CSP delivery.
- Stay current on Microsoft program, pricing, and incentive changes to support clients.
Benefits
- Medical, dental, and vision benefits with highly subsidized premiums.
- Two weeks of paid time off in the first year, increasing with tenure.
- Most major holidays off.
- 401(k) plan with employer match.
- Onsite fitness center.
- Onsite monthly massages.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
