Licensing Specialist

Carvana•Tempe, AZ

About The Position

Carvana is seeking a Licensing Specialist to join its Dealer Compliance & Operations Licensing Team. The team obtains regulatory licenses needed to operate Carvana’s reconditioning, retail, auction, and distribution sites nationwide. The Specialist works with the real estate, legal, and tax teams to coordinate projects and workflows, and communicates directly with city, county, and state regulators. The role requires managing and reprioritizing work across multiple projects, organizing relevant information, and supporting a national real estate rollout. The Specialist coordinates licensing processes and projects, manages renewals and applications across multiple entities, keeps tracking information current, and identifies process improvements. The role also supports project management by tracking deliverables and dates, maintaining filing and payment records, communicating progress, and carrying out next steps based on guidance. This is a full-time hourly position. Candidates must be able to read, write, speak, and understand English. Hiring is contingent on passing a background check; the role is not eligible for visa sponsorship. Carvana will make reasonable accommodations for employees with disabilities to perform essential job functions.

Requirements

  • Associate's or bachelor's degree from an accredited institution.
  • At least 3 years of experience in a corporate or office environment in an administrative or similar role.
  • Proficiency in project management, organization, and time management, including identifying specific goals and collaborating with a team to achieve them.
  • Effective communication skills and ability to build relationships with internal peers, executive-level management, external vendors, and state and county government personnel.
  • Proficiency and aptitude in project, file, and task tracking, including anticipating next steps.
  • Initiative and ability to complete tasks independently to improve team efficiency and results.
  • Creative problem-solving skills to address team support and process needs.
  • Knowledge of Microsoft Office products and aptitude for project management tools and software.
  • Knowledge of AI tools and ability to use AI resources responsibly to simplify tasks.
  • Ability to read, write, speak, and understand English.

Nice To Haves

  • Experience in licensing, titles, compliance, or legal fields.
  • Experience dealing with state or municipal agencies.
  • Experience managing business licenses, tax registrations, or similar compliance filings.
  • Experience with Google Workspace products, such as Google Docs and Sheets.

Responsibilities

  • Support the licensing team by coordinating information and processes and organizing projects to meet stated objectives.
  • Own the renewal calendar and manage renewals for licenses, registrations, tax certificates, and trade name filings across entities.
  • Start renewals 90 days before their due dates, confirm receipt of renewed documents, and update team tracking.
  • Research, prepare, and submit applications for new ancillary licenses and registrations, including business licenses, sales tax certificates, and county trade name filings.
  • Identify issues that may affect target dates and promptly involve the manager or appropriate team; share potential options or recommended next steps when available.
  • Recommend and execute process enhancements and improvements to increase team efficiency and achieve desired results.
  • Independently manage a queue of licensing tasks and keep tasks, files, target dates, and statuses current in team tracking tools.
  • Provide regular updates to the manager and communicate progress, deliverables, target dates, and statuses to appropriate parties.
  • Create, use, and maintain documents, resources, and applications for organizing, tracking, and communicating about projects and processes, including filings, confirmations, and payment records.
  • Develop an understanding of licensing processes and team roles to support day-to-day work.
  • Effectively execute next steps based on provided information and guidance.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Perks including student loan payments, vehicle discounts, and benefits for pets.
  • Wellness program supporting physical and mental health.
  • Access to opportunities to expand skills and share knowledge across the organization.
  • Company culture focused on high performance, learning, and growth.
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