Senior Clinical Sales Specialist (Montgomery, AL) – Johnson & Johnson MedTech, Orthopaedics

Johnson & Johnson•Montgomery, AL

5d•Onsite

About The Position

Johnson & Johnson MedTech Orthopaedics is seeking a Senior Clinical Sales Specialist to support clients in the Montgomery, Alabama territory. The role supports DePuy Synthes Trauma, whose portfolio includes solutions for treating simple to complex trauma injuries using traditional and minimally invasive techniques. The specialist independently guides and assists surgeons in the operating room by providing clinical and technical support during orthopedic surgical cases. As the sole company representative providing direct customer support, the specialist attends surgeries and ensures the appropriate equipment is available and functioning. The role also involves troubleshooting, responding to physician and customer needs, handling hospital billing and purchase orders, sharing customer and marketplace insights, preparing reports, consulting with operating room and sterile processing department staff, and maintaining and deploying equipment and assets across the assigned territory. The position requires the ability to work in a laboratory or operating room environment, hold a valid U.S. driver’s license, travel (potentially on weekends or overnight), and reside in or relocate to the assigned territory. Following the planned separation of Johnson & Johnson’s Orthopaedics business, the successful candidate is anticipated to become an employee of DePuy Synthes, subject to completion of the transaction and related requirements.

Requirements

Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or relevant experience; alternatively, at least 4 years of professional and/or relevant experience; or recently transitioned from active military duty.
Ability to work in a laboratory or operating room environment.
Valid driver’s license issued in the United States.
Ability to travel, which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the assigned territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
Experience in data analysis and excellent problem-solving skills.
Results orientation and sense of urgency, including the ability to meet tight timelines.
Internal and external customer focus.
Ability to work independently and autonomously.
Ability to work within a matrix and team structure.
High level of attention to detail.
Demonstrated ability to understand, interpret, communicate, and work in a complex environment.
Understanding of human anatomy and physiology.

Nice To Haves

Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Agility Jumps.
Business Behavior.
Business Savvy.
Business-To-Business (B2B) Marketing.
Communication.
Customer Analytics.
Customer Centricity.
Customer Experience Management.
Execution Focus.
Product Knowledge.
Relationship Building.
Revenue Management.
Sales Platforms.
Sales Projections.
Solutions Selling.
Sustainable Procurement.
Vendor Selection.

Responsibilities

Independently guide and assist surgeons in the operating room, providing clinical and technical support for orthopedic surgical cases.
Serve as the sole company representative for direct customer support by attending surgeries and ensuring the proper equipment is available and functioning.
Troubleshoot and use independent judgment to respond to physician needs and address customer requests.
Manage hospital billing and create and close purchase orders.
Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
Prepare required sales reports and documents.
Provide consultation to operating room and Sterile Processing Department staff.
Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
Keep promotional materials presentable.
Ensure DePuy Synthes services and offerings meet quality standards.
Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.