Clinical Sales Specialist, Spine - (Lynchburg, VA)– Johnson & Johnson MedTech, Orthopaedics
About The Position
The Clinical Sales Specialist supports clients in an assigned territory and advances sales of DePuy Synthes Spine orthopedic surgical products. The role provides clinical and logistical expertise in hospitals and operating rooms, including independent coverage of surgical cases, customer support, billing and purchase-order management, logistics, and asset management. The specialist works under close management supervision and in close partnership with Sales Consultants. DePuy Synthes Spine offers spinal care solutions for simple to complex spine disorders, using traditional and minimally invasive techniques. The position supports surgeons and healthcare systems by helping ensure appropriate equipment is available and functioning, providing operating room and sterile processing consultation, and maintaining product and asset availability across the assigned area.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and overnight travel.
- Residence in or willingness to relocate to the assigned territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Experience in data analysis and excellent problem-solving skills.
- Results orientation and sense of urgency, including ability to meet tight timelines.
- Internal and external customer focus.
- Ability to work independently and autonomously, as well as within a matrix and team structure.
- High level of attention to detail.
- Ability to understand, interpret, communicate, and work in a complex environment.
- Understanding of human anatomy and physiology.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Responsibilities
- Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
- Serve as the sole Company representative when needed to support customers at surgeries and ensure proper equipment is available and functioning.
- Troubleshoot and use independent judgment to respond to physician needs and customer requests.
- Manage hospital billing and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
- Prepare required sales reports and documents.
- Provide consultation to operating rooms and sterile processing departments.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability insurance
- Business accident insurance
- Group legal insurance
- Pension plan
- 401(k) savings plan
- Long-term incentive program
- Vacation: 120 hours per calendar year, subject to plan terms and hire date
- Sick time: 40 hours per calendar year (56 hours for employees residing in Washington), subject to plan terms and hire date
- Holiday pay, including floating holidays: 13 days per calendar year
- Work, Personal and Family Time: up to 40 hours per calendar year
- Parental leave: 480 hours within one year of a child’s birth, adoption, or foster-care placement
- Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
- Caregiver leave: 10 days
- Volunteer leave: 4 days
- Military spouse time-off: 80 hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
