Senior Clinical Sales Specialist, Joint Reconstruction (Hawaii) – Johnson & Johnson MedTech Orthopaedics

Johnson & Johnson Innovative Medicine•Warsaw, IN
•$65,000 - $104,650•Onsite

About The Position

The Senior Clinical Sales Specialist advances sales of orthopedic surgical products by providing expert clinical and logistical support in hospitals and during surgical procedures. The role includes independently covering surgical cases, managing billing and purchase orders, supporting logistics, and managing assets. The specialist works under general supervision from management and Sales Consultants and may mentor more junior Clinical Sales Specialists. The position supports the Joint Reconstruction portfolio in the Hawaii territory. It requires the ability to work in a laboratory and operating-room environment, travel (including possible weekend or overnight travel), and reside in or relocate to the assigned territory. Following the planned separation of Johnson & Johnson’s Orthopaedics business, the successful candidate is anticipated to become an employee of DePuy Synthes, subject to the transaction’s completion and applicable conditions.

Requirements

  • Bachelor’s degree and at least 3 years of professional experience; or an associate degree or medical certification (such as CST or PT) and at least 5 years of professional experience; or at least 7 years of professional experience.
  • Ability to work in a laboratory and operating-room environment.
  • Valid driver’s license issued in the United States.
  • Ability to travel, which may include weekend and overnight travel.
  • Residence in or ability to relocate to the assigned territory.
  • Strong interpersonal communication, influencing, critical-thinking, and problem-solving skills.
  • Experience in data analysis and problem-solving skills.
  • Results orientation and prioritization ability.
  • Ability to work independently and autonomously.
  • Ability to work in complex working environments and team structures.
  • High level of accuracy and attention to detail.
  • Ability to understand, interpret, communicate, and work in complex environments.
  • Functional knowledge of human anatomy and physiology and basic knowledge of surgery.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

Responsibilities

  • Independently guide and assist surgeons in the operating room, providing expert clinical and technical support during orthopedic surgical cases.
  • Advance sales as the sole Company representative providing direct customer support at surgeries, ensuring the proper equipment is available and functioning.
  • Troubleshoot and use independent judgment to respond to physician needs and customer requests.
  • Handle hospital billing and create and close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels.
  • Prepare sales reports and other documents as needed.
  • Provide consultation to operating rooms and Sterile Processing Departments.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
  • Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between Sales Consultants and hospitals.
  • May mentor more junior Clinical Sales Specialists.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Business accident insurance
  • Group legal insurance
  • Pension plan
  • 401(k) savings plan
  • Long-term incentive program
  • Vacation: 120 hours per calendar year
  • Sick time: 40 hours per calendar year (56 hours per calendar year for employees residing in Washington)
  • Holiday pay, including floating holidays: 13 days per calendar year
  • Work, Personal and Family Time: up to 40 hours per calendar year
  • Parental leave: 480 hours within one year of a child’s birth, adoption, or foster care placement
  • Condolence leave: 30 days for an immediate family member and 5 days for an extended family member
  • Caregiver leave: 10 days
  • Volunteer leave: 4 days
  • Military spouse time off: 80 hours
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