About The Position

Johnson & Johnson MedTech Orthopaedics is seeking a Senior Clinical Sales Specialist to support clients in the Montgomery, Alabama territory. The position supports DePuy Synthes Trauma, whose portfolio provides solutions for treating simple to complex trauma injuries using traditional and minimally invasive techniques. The specialist guides and assists surgeons in the operating room, provides clinical and technical support for orthopedic surgical cases, and serves as the sole company representative providing direct customer support. The role also supports equipment readiness and product availability, customer service, sales growth, and coordination with hospital and internal teams. The position requires the ability to work in a lab or operating room and may involve travel, including weekends and overnight stays. Residence in or willingness to relocate to the assigned territory is required.

Requirements

  • Bachelor’s degree; or associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or relevant experience; or at least 4 years of professional and/or relevant experience; or recently transitioned from active military duty.
  • Ability to work in a laboratory or operating room environment.
  • Valid driver's license issued in the United States.
  • Ability to travel, which may include weekend and/or overnight travel.
  • Residence in or willingness to relocate to the assigned territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
  • Experience in data analysis and excellent problem-solving skills.
  • Results orientation and sense of urgency, with the ability to meet tight timelines.
  • Internal and external customer focus.
  • Ability to work independently and autonomously, as well as within a matrix and team structure.
  • High level of attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in a complex environment.
  • Understanding of human anatomy and physiology.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
  • Agility Jumps
  • Business Behavior
  • Business Savvy
  • Business-To-Business (B2B) Marketing
  • Communication
  • Customer Analytics
  • Customer Centricity
  • Customer Experience Management
  • Execution Focus
  • Product Knowledge
  • Relationship Building
  • Revenue Management
  • Sales Platforms
  • Sales Projections
  • Solutions Selling
  • Sustainable Procurement
  • Vendor Selection

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
  • Advance DePuy Synthes sales by serving as the sole company representative providing direct customer support, attending surgeries, and ensuring proper equipment is available and functioning.
  • Troubleshoot and use independent judgment to respond to physician needs and customer requests; manage hospital billing and create or close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels and support sales growth.
  • Prepare sales reports and other required documents.
  • Provide consultation to Operating Room and Sterile Processing Department staff.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
  • Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high quality standards.
  • Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.
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