Sales Associate (Montgomery, AL) – Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech is seeking a Sales Associate to support the Montgomery, Alabama territory for DePuy Synthes Trauma. The role provides clinical and customer support in hospitals and procedures, with responsibility for customer service, sales logistics, technical expertise, and product knowledge. Sales Associates support sales objectives, cover cases, and maintain surgeon and account relationships within their territory; they may also offer or sell the portfolio of products, services, and solutions to assigned accounts. DePuy Synthes provides orthopedic solutions across specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine. Its Trauma portfolio supports treatment of injuries ranging from simple to complex using traditional and minimally invasive techniques. The position requires working in a lab or operating room environment and travel that may include weekends or overnight stays. The company has announced plans to separate its Orthopaedics business as a standalone company operating as DePuy Synthes; if the separation is completed, the employee is anticipated to become a DePuy Synthes employee and be covered by its employment processes, policies, and benefit plans.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver's license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive approach.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred.
Responsibilities
- Assist the DePuy Synthes sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help attain established sales goals, including market-share objectives, in the assigned territory.
- Apply sales-process knowledge, product-portfolio knowledge, and customer knowledge to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate DePuy Synthes products and help ensure their proper utilization.
- Attend surgeries and ensure proper equipment is available and functioning, including optimizing trays.
- Provide consultation to Operating Room and Sterile Processing Department customers.
- Troubleshoot and provide technical assistance; handle customer requests and manage hospital billing and purchase orders, including creating and closing orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare sales reports and other required documents.
- Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high quality standards.
- Focus on customer satisfaction and retention and improve customer understanding of DePuy Synthes's tangible and non-tangible value proposition and solutions.
- Differentiate DePuy Synthes products from competitors by providing customers with unique insights.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
