Sales Associate, Trauma – Bismarck, ND - Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech Orthopaedics is hiring a Sales Associate to support the Bismarck, North Dakota territory. The position supports DePuy Synthes Trauma, whose portfolio includes solutions for treating simple through complex trauma injuries using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and during procedures, bringing strong customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and maintains surgeon and account relationships within the territory. The associate may also offer or sell the breadth of the portfolio, services, and solutions for assigned accounts. The role requires the ability to work in a laboratory or operating room environment, a valid U.S. driver’s license, and the ability to travel, potentially including weekends and overnight trips. The candidate must live in or be willing to relocate to the posted territory.
Requirements
- Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; alternatively, at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive approach.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Skills in account management, business behavior, collaboration, commission accounting, cultural competence, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.
Responsibilities
- Help the DePuy Synthes sales organization retain existing customers, increase penetration with them, and support product conversions with new customers.
- Assist in achieving established sales goals, including market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and help ensure their proper utilization.
- Attend surgeries, ensure the proper equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to operating rooms and Sterile Processing Departments.
- Troubleshoot and provide technical assistance; handle customer requests and manage hospital billing and purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels.
- Prepare sales reports and other required documents.
- Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high-quality standards.
- Focus on customer satisfaction and retention and improve customers’ understanding of DePuy Synthes’ tangible and intangible value proposition and solutions.
- Differentiate DePuy Synthes products from competitors by providing customers with unique insights.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
