About The Position

Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the Evansville, Indiana territory. DePuy Synthes Trauma provides trauma care solutions for injuries ranging from simple to complex, using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and during procedures, with a high level of customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and manages surgeon and account relationships within a geographic territory. The associate may offer or sell the breadth of the portfolio, services, and solutions for assigned accounts. The position requires working in a lab or operating room environment, holding a valid U.S. driver's license, and being able to travel, potentially including weekends and overnight stays. Candidates must reside in or be willing to relocate to the posted territory. A pre-identified candidate has been identified, but all applications will be considered.

Requirements

  • Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recently transitioned from active military duty.
  • Ability to work in a lab or operating room environment.
  • Valid driver’s license issued in the United States.
  • Ability to travel, which may include weekend and/or overnight travel.
  • Residence in or willingness to relocate to the posted territory.
  • Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
  • Efficiency, organization, self-motivation, and a positive, proactive approach.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
  • Preferred skills listed: Account Management, Business Behavior, Collaboration, Cultural Competence, Customer Centricity, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Problem Solving, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, and Vendor Selection.

Responsibilities

  • Help the DePuy Synthes sales organization retain existing customers, increase customer penetration, and support product conversions with new customers.
  • Help achieve established sales goals, including market-share objectives, in the assigned territory.
  • Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
  • Guide and assist surgeons in the operating room using clinical and product knowledge.
  • Present and demonstrate products and ensure their proper utilization.
  • Attend surgeries and ensure the proper equipment is available and functioning, including optimizing trays.
  • Provide consultation to Operating Room and Sterile Processing Department customers.
  • Troubleshoot technical issues, provide technical assistance, respond to customer requests, manage hospital billing, and create or close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels.
  • Prepare required sales reports and documents.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
  • Keep promotional materials presentable.
  • Ensure DePuy Synthes services and offerings meet the highest quality standards.
  • Focus on customer satisfaction and retention, and improve customers’ understanding of DePuy Synthes’ value proposition and solutions.
  • Differentiate DePuy Synthes products from competitors by providing customers with unique insights.
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