Sales Associate, Trauma (Evansville, IN) – Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the Evansville, Indiana territory. The role provides clinical and customer support in hospitals and procedures, including customer service, sales logistics, technical expertise, and product knowledge. The Sales Associate supports sales objectives, covers cases, and manages surgeon and account relationships within a geographic territory, and may offer or sell the portfolio, services, and solutions for assigned accounts. DePuy Synthes Trauma provides solutions for treating a range of trauma injuries using traditional and minimally invasive techniques. The Sales Associate supports existing customers and product conversions with new customers, helps achieve territory sales and market-share goals, and uses product and customer knowledge to improve sales outcomes. The role also involves guiding surgeons in the operating room, supporting customers during surgeries, ensuring equipment availability and performance, and consulting with operating room and sterile processing department staff. The position includes troubleshooting and technical assistance, managing customer requests and hospital billing, creating and closing purchase orders, sharing customer and market insights, preparing sales reports, and maintaining and tracking equipment and promotional materials. The Sales Associate works to improve customer satisfaction and retention, communicate DePuy Synthes’ value, and differentiate its products from competitors. The role requires the ability to work in a laboratory or operating room environment, a valid U.S. driver’s license, and residence in or willingness to relocate to the territory. Travel may include weekends and overnight stays.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory or operating room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Preferred skills listed: Account Management, Business Behavior, Collaboration, Cultural Competence, Customer Centricity, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Problem Solving, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, and Vendor Selection.
Responsibilities
- Support existing customers and help penetrate accounts further, while supporting product conversions with new customers.
- Help attain established sales goals, including market-share objectives, in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate DePuy Synthes products and ensure their proper utilization.
- Attend surgeries, ensure the proper equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to operating room and Sterile Processing Department customers.
- Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare sales reports and documents as required.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Focus on customer satisfaction and retention, explain DePuy Synthes’ value proposition, and differentiate its products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
