Sales Associate, Trauma –(Memphis, TN) - Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the assigned territory in Memphis, Tennessee. DePuy Synthes, part of Johnson & Johnson Medical Devices Companies, offers orthopedic solutions across specialties including trauma. Its Trauma portfolio supports treatment of simple to complex injuries using traditional and minimally invasive techniques. The Sales Associate provides clinical and customer support in hospitals and procedures, with a high level of customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and maintains surgeon and account relationships within a geographic territory. The associate may offer or sell the portfolio of products, services, and solutions for assigned accounts. The position involves working with surgeons and hospital teams, including in operating rooms, and requires travel that may include weekends and overnight stays. The role is based in or requires relocation to the posted territory. Johnson & Johnson has announced plans to separate its Orthopaedics business as DePuy Synthes; after the planned transaction, the successful candidate is anticipated to become a DePuy Synthes employee, subject to the transaction and applicable processes.
Requirements
- Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory and operating room environment.
- Valid driver’s license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive approach.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
- Account management, collaboration, customer centricity, sales, sales presentations, relationship building, market knowledge, healthcare trends, and solutions-selling skills.
Responsibilities
- Support the DePuy Synthes sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help attain established sales goals and market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and ensure their proper utilization.
- Attend surgeries, ensure the proper equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to Operating Room and Sterile Processing Department customers.
- Troubleshoot and provide technical assistance; handle customer requests and manage hospital billing and purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare required sales reports and documents.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Focus on customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
