About The Position

Johnson & Johnson MedTech Orthopaedics is seeking a Sales Consultant to support an assigned geographic territory in Memphis, Tennessee. DePuy Synthes Trauma provides trauma-care solutions for injuries ranging from simple to complex, using traditional and minimally invasive techniques. The Sales Consultant develops and fosters relationships with surgeons and healthcare accounts, converts prospective customers, and grows sales within existing accounts. The role involves understanding customer needs, developing and executing sales strategies, presenting and demonstrating products, and supporting appropriate product utilization. The consultant also provides support during surgical cases, educates customers, and maintains equipment and promotional materials in accordance with company policies. The role requires working in a lab or operating-room environment, holding a valid U.S. driver’s license, and being able to travel, including possible weekend and overnight travel. Residence in or ability to relocate to the posted territory is required. Johnson & Johnson plans to separate its Orthopaedics business as DePuy Synthes; after the transaction, the employee is anticipated to work for DePuy Synthes under its applicable employment processes, programs, policies, and benefit plans.

Requirements

  • Bachelor’s degree and at least 3 years of professional and/or related experience; or an associate degree or medical certification (such as CST or PT) and at least 5 years of professional and/or related experience; or at least 8 years of professional and/or related experience; or recent transition from Active Military Duty and at least 3 years of professional and/or related experience.
  • Ability to work in a lab or operating-room environment.
  • Valid driver’s license issued in the United States.
  • Ability to travel, potentially including weekends and overnight stays.
  • Residence in or ability to relocate to the posted territory.
  • Strong interpersonal communication, influencing, critical-thinking, and problem-solving skills.
  • Experience in data analysis and excellent problem-solving skills.
  • Results orientation and prioritization skills.
  • Ability to work independently and autonomously.
  • Ability to partner and collaborate within a complex reporting structure.
  • High accuracy and attention to detail.
  • Ability to understand, interpret, communicate, and work in complex environments.
  • Functional knowledge of human anatomy and physiology and basic knowledge of surgery.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
  • Account management, business behavior, collaboration, cultural competence, customer centricity, goal attainment, healthcare trends, market knowledge, market research, problem solving, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

  • Identify and qualify prospective surgeons and accounts.
  • Develop and implement surgeon- or account-specific plans and selling strategies to grow sales and convert new business.
  • Achieve business-plan objectives and sales goals or quotas through accurate use of approved resources.
  • Drive sales for assigned products within the territory or named accounts.
  • Use product and customer knowledge to present and demonstrate products and ensure proper utilization.
  • Build relationships with surgeons, operating-room personnel, buyers, and other relevant hospital personnel.
  • Maintain appropriate contact with surgeons and residents at prospect or newly converted accounts.
  • Support surgeons and operating-room personnel during surgical cases.
  • Provide responsive customer service, problem-solving, follow-up, and education through in-services and workshops.
  • Maintain company sales equipment and promotional materials in proper condition and use them in accordance with company policies and procedures.
  • Address and prioritize competitive threats as appropriate.
  • Promote new or emphasized products and strategic selling objectives.
  • Implement a plan to achieve a balanced product sales mix in the assigned territory.
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