Sales Associate, Trauma (Tampa, FL) – Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech Orthopaedics is seeking a Sales Associate to support the Tampa, Florida territory. The role supports DePuy Synthes Trauma products and provides clinical and customer support in hospitals and procedures, with a focus on customer service, sales logistics, technical expertise, and product knowledge. The Sales Associate supports sales objectives, covers cases, and manages surgeon and account relationships within a geographic territory. The role may also offer or sell the broader portfolio, services, and solutions for assigned accounts. DePuy Synthes Trauma offers solutions for treating simple to complex injuries using traditional and minimally invasive techniques. The Sales Associate helps retain and grow existing customer relationships, support product conversions, and achieve territory sales and market-share goals. The position requires working in operating-room and laboratory environments, including providing product guidance during procedures, ensuring equipment availability and performance, and consulting with Operating Room and Sterile Processing Department staff. The position also involves troubleshooting, customer-request and hospital-billing support, purchase-order processing, equipment and asset management, and sharing customer and market insights with internal teams. The role requires travel, potentially including weekends and overnight stays, and residence in or willingness to relocate to the posted territory.
Requirements
- Bachelor's degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recently transitioned from active military duty.
- Ability to work in a laboratory and operating-room environment.
- Valid driver's license issued in the United States.
- Ability to travel, which may include weekend and/or overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Responsibilities
- Support the DePuy Synthes sales organization in retaining existing customers, increasing penetration, and supporting product conversions with new customers.
- Help achieve established sales goals and market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and ensure their proper utilization.
- Attend surgeries and ensure the proper equipment is available and functioning, including identifying ways to optimize trays.
- Provide Operating Room and Sterile Processing Department consultation.
- Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare sales reports and other required documents.
- Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet high quality standards.
- Focus on customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate its products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
