Sales Associate, Trauma – Bismarck, ND - Johnson & Johnson MedTech - Orthopaedics
About The Position
Johnson & Johnson MedTech is seeking a Sales Associate to support the Bismarck, North Dakota territory for DePuy Synthes Trauma. The role provides clinical and customer support in hospitals and procedures while delivering strong customer service, sales logistics, technical expertise, and product knowledge. The Sales Associate supports sales objectives, covers cases, and manages surgeon and account relationships within the territory, and may offer or sell the portfolio of products, services, and solutions to assigned accounts. DePuy Synthes Trauma offers solutions for treating injuries ranging from simple to complex, using traditional and minimally invasive techniques. The Sales Associate helps surgeons and healthcare customers use these products effectively, supports customer retention and product conversions, and contributes to sales and market-share goals. The role involves working in hospitals, operating rooms, and sterile processing environments, and may require travel including overnight and weekend travel. Johnson & Johnson has announced plans to separate its Orthopaedics business into a standalone company operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to applicable requirements and approvals. If the separation is completed, the employee is anticipated to become a DePuy Synthes employee, with employment governed by its processes, programs, policies, and benefit plans.
Requirements
- Bachelor’s degree; or associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
- Ability to work in a laboratory and operating room environment.
- Valid driver's license issued in the United States.
- Ability to travel, which may include weekend and overnight travel.
- Residence in or willingness to relocate to the posted territory.
- Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
- Efficient, organized, self-motivated, positive, and proactive approach.
Nice To Haves
- Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
Responsibilities
- Support existing customers and assist with further market penetration and product conversions with new customers.
- Help attain established sales goals and market-share objectives in the assigned territory.
- Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
- Guide and assist surgeons in the operating room using clinical and product knowledge.
- Present and demonstrate products and ensure their proper utilization.
- Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
- Provide consultation to operating rooms and sterile processing departments.
- Troubleshoot technical issues, respond to customer requests, manage hospital billing, and create and close purchase orders.
- Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
- Prepare required sales reports and documents.
- Maintain, track, and deploy equipment and assets throughout the assigned area to ensure product availability.
- Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
- Focus on customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate its products from competitors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
