Senior Clinical Director of Residential Services

Radias Health • Saint Paul, MN

1d

About The Position

The Senior Clinical Director of Residential Services provides professional, high-quality program services to clients served by RADIAS Health in its Intensive Residential Treatment Services (IRTS) and Crisis programs. The role provides strategic clinical leadership and ensures high-quality, accessible services across residential programs. It includes administrative and clinical supervisory work, including developing, implementing, and evaluating program policies and procedures in accordance with applicable codes and professional practice standards. The position involves independent judgment, with work reviewed by the Chief Clinical Officer through conferences, reports, and observation of results.

The director leads clinical programming, treatment planning, compliance, program performance, and service development. The role supervises Program Directors and other direct reports; supports staff training, quality improvement, risk management, and incident response; and works with Operations, Learning and Development, Human Resources, Marketing, and Talent Acquisition. Responsibilities also include program budgets, referrals and access, grant development, inspections, grievances, community engagement, and participation in an on-call rotation. The position reports to the Chief Clinical Officer.

Requirements

• Must be licensed as a Mental Health Professional in the State of Minnesota.
• Master’s degree in behavioral sciences or a related field.
• At least 4,000 hours of work experience providing services to people with mental illness.
• At least 4,000 hours of experience in administration or supervision.
• Five or more years of progressively responsible leadership experience in behavioral health, healthcare, housing, human services, or a closely related setting.
• Demonstrated ability to use data, financial information, and quality measures to guide decisions and improve performance.
• Knowledge of applicable behavioral health regulations, payer or contractual requirements, privacy expectations, and quality improvement practices.
• Proficiency with Microsoft Office Suite, including Word, Excel, Access, and PowerPoint.

Responsibilities

• Provide clinical direction and programming for RADIAS Health Residential Services IRTS and Crisis programs.
• Convey and carry out the agency Mission Statement and Service Philosophy.
• Oversee treatment programming, including groups, activities, treatment planning, and treatment-related policies and procedures.
• Maintain mastery of applicable statutory and rule requirements and monitor program compliance; partner with Operations to meet compliance requirements.
• Lead program growth, innovation, service integration, and geographic or community expansion initiatives based on organizational priorities.
• Oversee referral management and access processes to support timely, coordinated entry into services.
• Monitor quality, access, productivity, utilization, client outcomes, and operational performance, and initiate corrective action when needed.
• Manage and monitor program budgets and identify opportunities to improve sustainability, efficiency, and revenue performance.
• Maintain ongoing performance documentation for direct reports and assign duties to Program Directors.
• Supervise assigned Program Directors, including performance evaluations, development plans, and corrective action as necessary.
• Oversee development and completion of mandated training; identify or conduct individual training for direct reports.
• Conduct training in Evidence Based Practices and other relevant areas for agency staff, and partner with Learning and Development to plan and facilitate training.
• Identify, support, write, and obtain grants and funding.
• Partner with Marketing and Talent Acquisition on clinical program sustainability, growth, and community engagement.
• Lead and support quality improvement, risk management, incident review, and corrective action activities.
• Attend community provider meetings and relevant external meetings, conferences, and training sessions.
• Be accountable for program inspections conducted by DHS, MA, Federal, Department of Health, and/or County authorities.
• Investigate and report suspected incidents of abuse and neglect.
• Review and resolve client and employee grievances.
• Ensure program evaluations are completed in a timely manner.
• Hire relevant positions in coordination with Human Resources.
• Be available for on-call emergencies and participate in the on-call rotation as needed; provide cross-coverage for other Senior Clinical Directors as necessary.
• Complete paperwork, reports, and charting contemporaneously and in an organized manner.
• Attend and facilitate regularly scheduled Managers Meetings.
• Maintain regular work hours, confidentiality, appropriate professional behavior, ongoing professional development, and participation in appropriate supervision.
• Perform other duties assigned by the Chief Clinical Officer and Executive Leadership Team.

Benefits

• Four weeks of accrued PTO in the first year of employment.
• 12 paid holidays.
• Medical, dental, vision, and life insurance.
• Health Savings Account (HSA) with employer contribution and Flexible Spending Account (FSA).
• Tuition reimbursement and student loan repayment assistance.
• Dependent Care Account (DCA) with employer contribution.
• Reimbursement for professional licensure fees.
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities.
• 403(b) retirement plan with an employer percentage match.
• Employer-paid short-term and long-term disability insurance.
• Bereavement and paid parental leave.
• Employee Assistance Program (EAP).
• Wellness program.
• Discounts through ADP LifeSmart.
• Pet insurance.
• Mileage reimbursement.
• Casual dress code.
• Office benefit package including parking and remote expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior