Senior Clinical Application Analyst
About The Position
The Senior Clinical Application Analyst supports effective use of the electronic medical record, financial applications, and other healthcare technology systems in a rural critical access hospital environment. The role partners with clinical, operational, financial, vendor, and information technology teams to design, build, configure, test, troubleshoot, and optimize applications aligned with patient care and operational needs. The analyst works independently, shifts between priorities, communicates clearly with end users, and uses sound judgment to escalate issues affecting patient safety, privacy, security, access, revenue cycle, or business continuity. The analyst works on projects of broad scope or complexity and may lead smaller-scope projects, coordinating tasks, communicating progress, identifying risks, documenting decisions, and escalating issues as appropriate. This senior-level role independently manages complex application support needs, coordinates assigned projects, may mentor or support less experienced analysts, and serves as a primary resource for high-impact clinical, financial, and operational application issues.
Requirements
- Four-year degree in a related field; applicable clinical, revenue cycle, information technology, or other healthcare experience may be considered in lieu of a degree.
- Minimum 6 years of relevant healthcare, clinical systems, revenue cycle, information technology, or application-support experience.
- Valid driver's license.
- Certified or credentialed in Epic functionality or training.
- Ability to work occasional evenings, weekends, extended hours, or on-call assignments as needed.
- Ability to travel between Riverwood locations as needed.
Nice To Haves
- Clinical systems experience.
- Experience with electronic medical record, revenue cycle, or financial applications; Epic experience is a plus.
- Clinical informatics experience.
- Experience in hospital and clinic settings.
Responsibilities
- Support effective use of the electronic medical record, financial applications, and other healthcare technology systems.
- Partner with clinical, operational, financial, vendor, and information technology teams to design, build, configure, test, troubleshoot, and optimize applications.
- Communicate with end users and escalate issues affecting patient safety, privacy, security, access, revenue cycle, or business continuity.
- Work on projects of broad scope or complexity and lead smaller-scope projects as needed.
- Coordinate project tasks, communicate progress, identify risks, document decisions, and escalate issues appropriately.
- Independently manage complex application support needs and coordinate assigned projects.
- Mentor or support less experienced analysts when applicable.
- Serve as a primary resource for high-impact clinical, financial, and operational application issues.
- Provide support for system upgrades, downtime procedures, implementations, go-live events, testing, and urgent application issues.
- Travel between Riverwood locations as needed.
Benefits
- Health insurance, depending on eligibility.
- Dental insurance, depending on eligibility.
- Vision insurance, depending on eligibility.
- Life insurance, depending on eligibility.
- 401(k) retirement plan, depending on eligibility.
- Wellness benefits with an on-site fitness center, depending on eligibility.
- Time-off package to support a healthy home-work balance, depending on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
